Fingerprint Reader

  • Thread starter Thread starter James
  • Start date Start date
J

James

Occasionally when I press the fingerprint reader, the OneTouch menu will not
show up even though it's authenticating properly. Has anyone else had this
problem or know of a solution? I'm drawing a blank and I find that menu
incredibly useful.
 
Something to try: Take a piece of Scotch tape and use the sticky side to clean off the fingerprint
reading area. This will make it easier for the reader to see the print.
 
That's not the problem. It's recognizing me fine. The menu just doesn't
show up. Although I did have to use scotch tape after a while to clean it.
 
Something to try: Take a piece of Scotch tape and use the sticky side to clean off the fingerprint
reading area. This will make it easier for the reader to see the print.

Good idea. I have a fingerprint reader built in to my portable PC. While it
still works well (unit is a year old), I've wondered how I would clean it
when the need finally arises. Thanks for the idea, David!
 
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