Finding existing contacts when writing new email

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  • Start date Start date
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Guest

I recently swapped to a new computer, and have imported all my old contacts.
They show up just fine in Outlook 2003. However, when I start to write a new
email and click one of the To or CC buttons, I get the following error
message:
"The address list could not be displayed. The Contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have the permissions. For information on how to remove
this folder from the Outlook Address Book, see Microsoft Office Outlook Help."
Since I can see all contacts when I switch view, they are definitely there:
I have administrator permissions on my computer, and I don't want to delete
any folder. I just want to search for my contacts and add them to my email...

Could you please help out here?
Thanks in advance
 
No single question is answered more often in this group. You never import
Outlook data.
It is not unusual for the Outlook Address Book to “lose track†of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

For Outlook 2002/2003:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
 
Thanks, your link was helpful. When I went to Tools/Email accounts/View or
change existing directories or address books I realised there were two
Outlook Address Books with the same name there. I removed the first one, then
retried, and it worked. ;)

Thanks a lot.

Russ Valentine said:
No single question is answered more often in this group. You never import
Outlook data.
It is not unusual for the Outlook Address Book to “lose track†of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

For Outlook 2002/2003:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002



--
Russ Valentine
[MVP-Outlook]
skogsstjrna said:
I recently swapped to a new computer, and have imported all my old
contacts.
They show up just fine in Outlook 2003. However, when I start to write a
new
email and click one of the To or CC buttons, I get the following error
message:
"The address list could not be displayed. The Contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have the permissions. For information on how to
remove
this folder from the Outlook Address Book, see Microsoft Office Outlook
Help."
Since I can see all contacts when I switch view, they are definitely
there:
I have administrator permissions on my computer, and I don't want to
delete
any folder. I just want to search for my contacts and add them to my
email...

Could you please help out here?
Thanks in advance
Click to expand...
Click to expand...
 
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