Finally solved - "new CPU installed" error on P4C800E-DLX

  • Thread starter Thread starter Peter Wong
  • Start date Start date
P

Peter Wong

There are a number of threads about this problem, both in this
newsgroup and on other forums. (see below)

The problem is that the CMOS refuses to retain the settings, and on
every boot it detects a new CPU, and will pause at the BIOS menu with
the error message "New CPU installed. Press F1 to setup or F2 to boot
with default settings"

Continuing on by either F1 or F2 allows a Windows boot, and the system
will work perfectly. Until a reboot or shutdown/power-on.

Then the system will again detect a new CPU.

Another symptom is that the time/date settings (as well as all other
CMOS data) are lost when the power is disconnected (even for a few
seconds). Leaving the power plugged in allows the time/date to be
retained, but not the CPU settings.

I tried to solve this by using different batteries, CPUs, coolers,
PSUs, video cards, RAM, running the PC out of the case to avoid
grounding, reseting the CMOS via different techniques (eg removing the
battery), updating to different BIOS flash versions etc etc etc..

In short - NOTHING could solve the problem. The ASUS helpdesk
suggested a few things, but I'd tried all of them already. When I
RMA'd the board and got a replacement board the problem went.

So if you are having this problem (and there seem to be quite a few
people) I'd suggest returning the motherboard. The first time I
returned it I was given the same motherboard back, and of course the
problem was still there. I requested a new board and it worked first
time.


http://groups.google.com.au/groups?...TF-8&scoring=d&q=asus+%22new+cpu+installed%22

http://groups.google.com.au/groups?...TF-8&scoring=d&q=asus+%22new+cpu+installed%22

http://groups.google.com.au/groups?...TF-8&scoring=d&q=asus+%22new+cpu+installed%22
 
| There are a number of threads about this problem, both in this
| newsgroup and on other forums. (see below)
|
| The problem is that the CMOS refuses to retain the settings, and on
| every boot it detects a new CPU, and will pause at the BIOS menu
with
| the error message "New CPU installed. Press F1 to setup or F2 to
boot
| with default settings"
|
| Continuing on by either F1 or F2 allows a Windows boot, and the
system
| will work perfectly. Until a reboot or shutdown/power-on.
|
| Then the system will again detect a new CPU.
|
| Another symptom is that the time/date settings (as well as all other
| CMOS data) are lost when the power is disconnected (even for a few
| seconds). Leaving the power plugged in allows the time/date to be
| retained, but not the CPU settings.
|
| I tried to solve this by using different batteries, CPUs, coolers,
| PSUs, video cards, RAM, running the PC out of the case to avoid
| grounding, reseting the CMOS via different techniques (eg removing
the
| battery), updating to different BIOS flash versions etc etc etc..
|
| In short - NOTHING could solve the problem. The ASUS helpdesk
| suggested a few things, but I'd tried all of them already. When I
| RMA'd the board and got a replacement board the problem went.
|
| So if you are having this problem (and there seem to be quite a few
| people) I'd suggest returning the motherboard. The first time I
| returned it I was given the same motherboard back, and of course the
| problem was still there. I requested a new board and it worked first
| time.
|
|
|
http://groups.google.com.au/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&threadm
=3f586564%240%2416193%24626a54ce%40news.free.fr&rnum=4&prev=/groups%3F
hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8%26scoring%3Dd%26q%3Dasus%2B%
2522new%2Bcpu%2Binstalled%2522
|
|
http://groups.google.com.au/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&threadm
=3f586564%240%2416193%24626a54ce%40news.free.fr&rnum=4&prev=/groups%3F
hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8%26scoring%3Dd%26q%3Dasus%2B%
2522new%2Bcpu%2Binstalled%2522
|
|
http://groups.google.com.au/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&threadm
=nospam-1611031114290001%40192.168.1.177&rnum=3&prev=/groups%3Fhl%3Den
%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8%26scoring%3Dd%26q%3Dasus%2B%2522new
%2Bcpu%2Binstalled%2522


Add this to your "tips to really get em good" section, when you RMA or
send back some defective piece of hardware, take a permanent marker (I
use a "Sharpie" brand marker) and put a few dots on the product. I
did this a while back when I returned a defective UPS, and the idiots
at the other end had the nerve to tell me the unit I returned was not
defective, and in fact, they shipped me an identical "working" unit.
The issue was shipping expenses, if the unit was not defective, I had
to pay for shipping. This was my experience with 3btech (USA), they
are not forthwith in their business practices.
 
Back
Top