Hi,
Thank you for latest reply. I understand that the issue still persists in
the Windows Vista SP1 64bit computer.
Given the situation, could you please help me confirm the following things?
Thank you for your cooperation.
1. When the issue occurs? Does it begin since clean installation?
2. Do you have other client computers? If so, does the issue occur on all
Windows Vista computers or specific computer?
3. Do you have Windows XP computer? Does it work fine on VPN?
According to KB933468 description, the issue should be resolved in Windows
Vista SP1. However, I recommend to take the workaround on KB933468 to test
it whether the issue can be resolved. If the issue can be resolved, it may
be a potential bug.
If the issue still persists, the issue can be caused by a specific factor.
Please download the Microsoft Product Support Reporting tool from the link
below:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE
This information will help us to determine what factors are involved with
the issue(s) we are experiencing with your system. The MPS utility will
take about 5 to 15 minutes to gather information. This can be run at any
time and will utilize minimal processor time and memory and is quite
unobtrusive to clients currently accessing the server. It is required that
the currently logged on user have Administrative rights in order to allow
for proper operations of the MPS Reporting Tool.
If you have any questions regarding the usage or operations of the MPS
Reporting Tool please review the link below:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SetupPerf_Readme.txt
On your system a CAB file will be generated for your convenience in the
%systemroot%\MPSReports\Setup\<Report Type>\Cab directory called:
%COMPUTERNAME%_MPSReports.CAB.
The CAB file will contain the reports generated by the MPS Reporting Tool.
Please use Windows Live SkyDrive (
http://www.skydrive.live.com/) to upload
the file and then give me the download address.
In addition, please also upload Netmon traces of the communication to
Windows Live SkyDrive.
Thanks.
Robinson Zhang
Microsoft Online Support