files vanish?

  • Thread starter Thread starter leap
  • Start date Start date
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leap

i download a file into a folder it is there and when i click on it, the file
vanishes? help
 
leap said:
i download a file into a folder it is there and when i click on it, the
file vanishes? help
Click to expand...

What file (include file type/extension)? From where? To what folder (include
full path to folder; ex. C:\Users\your-username\Downloads)?

Malke
 
leap said:
Document.pdf (25k) from yahoo mail to a folder on my desktop that i made
called mine
Click to expand...

So you are saving this attachment using whatever method Yahoo Mail gives you
for saving attachments? When you say that it "vanishes", do you mean you
double-click it and then nothing happens, or Adobe Reader opens to no file
and then you go back and the file is gone? Just trying to get a picture of
this in order to help you.

Can you save anything else in that folder? Does the same problem occur if
you save the attachment in another folder, something like your Downloads
folder in your user account? Were you ever able to do this? If yes, what
changed? I've Googled around for problems saving attachments from Yahoo
Mail and don't come up with anything quite like your issue, so see if you
can fill in the blanks for us.

Malke
 
ok...i make just a folder on my desktop and then i try to dl to that
folder..i have the same problems with games i try to dl and save to a folder
on my desk top or anywhere for that matter...i watch the dl go into the
folder and i can see it and as soon as i click on it puff..it vanishes and i
search for it and it isn't there at all i have no idea what is going on. i
don't save it with whatevetr yahoo gives me i make a folder to try and save
it to
 
leap said:
ok...i make just a folder on my desktop and then i try to dl to that
folder..i have the same problems with games i try to dl and save to a
folder on my desk top or anywhere for that matter...i watch the dl go into
the folder and i can see it and as soon as i click on it puff..it vanishes
and i search for it and it isn't there at all i have no idea what is going
on. i don't save it with whatevetr yahoo gives me i make a folder to try
and save it to
Click to expand...

This is certainly a strange one. Two things:

1. Make sure the computer is really virus/malware-free. Go through at least
some of the steps recommended here:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

It's very important to be sure the computer is clean because all other
troubleshooting steps stem from that knowledge.

2. Make a new user account. Does the same things happen there or can you
successfully download/save/open files in the new account?

And you didn't answer my question as to whether you ever were able to save.
If you were, what changed? This is also extremely important to know for
proper troubleshooting.

Malke
 
i use avg virius control

Bob said:
What firewall, anti-virus application or security suite is installed?
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

leap said:
ok...i make just a folder on my desktop and then i try to dl to that
folder..i have the same problems with games i try to dl and save to a
folder
on my desk top or anywhere for that matter...i watch the dl go into the
folder and i can see it and as soon as i click on it puff..it vanishes and
i
search for it and it isn't there at all i have no idea what is going on. i
don't save it with whatevetr yahoo gives me i make a folder to try and
save
it to
Click to expand...
Click to expand...
 
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