File Structure Question

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Guest

I have recently switched to Outlook 2003. I want to be able to create
subfolders in Outlook contacts like I could in previous versions of Outlook,
but I can't figure out how to do this. Can anyone help?

Thanks in advance.

Valerie
 
Yes, but it just shows up as a new folder with the same hierarchy as all the
rest. Here's what I'm trying to accomplish: I have Suppliers, Employees,
Customers, etc. Each will have their own Contacts folder. I am Arkansas
Employees, Georgia Employees, and Past Employees. I would like each of those
to have subfolders under the Employees folder. I have 50 different customers
who are all under the same corporation but in different locations all across
the country. Then I have another 50 customers who all have different company
names. So I would want one main Customers file to house customers in general,
then an Acme subfile to house my 50 individual Acme customers within the main
Customers file. I've always done this in previous versions of Outlook, and it
made it so easy to find who I was looking for at a glance. Can I not do that
in this version?

Russ Valentine said:
It hasn't changed. File > New > Folder still works.

--
Russ Valentine
[MVP-Outlook]
Valerie said:
I have recently switched to Outlook 2003. I want to be able to create
subfolders in Outlook contacts like I could in previous versions of
Outlook,
but I can't figure out how to do this. Can anyone help?

Thanks in advance.

Valerie
Click to expand...
Click to expand...
 
What are you expecting if not a folder in the place in the hierarchy where
your created it?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Valerie said:
Yes, but it just shows up as a new folder with the same hierarchy as all
the
rest. Here's what I'm trying to accomplish: I have Suppliers, Employees,
Customers, etc. Each will have their own Contacts folder. I am Arkansas
Employees, Georgia Employees, and Past Employees. I would like each of
those
to have subfolders under the Employees folder. I have 50 different
customers
who are all under the same corporation but in different locations all
across
the country. Then I have another 50 customers who all have different
company
names. So I would want one main Customers file to house customers in
general,
then an Acme subfile to house my 50 individual Acme customers within the
main
Customers file. I've always done this in previous versions of Outlook, and
it
made it so easy to find who I was looking for at a glance. Can I not do
that
in this version?

Russ Valentine said:
It hasn't changed. File > New > Folder still works.

--
Russ Valentine
[MVP-Outlook]
Valerie said:
I have recently switched to Outlook 2003. I want to be able to create
subfolders in Outlook contacts like I could in previous versions of
Outlook,
but I can't figure out how to do this. Can anyone help?

Thanks in advance.

Valerie
Click to expand...
Click to expand...
Click to expand...
 
2003 has many ways of seeing the folders down the left hand side - you're
getting a view you're not used to!! I've found that it's very common that
2003 confuses people in this way - I've trained a few thousand people in
Outlook.

The solution is to use the Folder List view - click the icon at the bottom
of the left hand pane. Now you'll see your folders in their hierarchy.


Judy Gleeson
Acorn Training and Consulting
"we're nuts about Outlook"

www.acorntraining.com.au/productivit.htm


Sue Mosher said:
What are you expecting if not a folder in the place in the hierarchy where
your created it?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Valerie said:
Yes, but it just shows up as a new folder with the same hierarchy as all
the
rest. Here's what I'm trying to accomplish: I have Suppliers, Employees,
Customers, etc. Each will have their own Contacts folder. I am Arkansas
Employees, Georgia Employees, and Past Employees. I would like each of
those
to have subfolders under the Employees folder. I have 50 different
customers
who are all under the same corporation but in different locations all
across
the country. Then I have another 50 customers who all have different
company
names. So I would want one main Customers file to house customers in
general,
then an Acme subfile to house my 50 individual Acme customers within the
main
Customers file. I've always done this in previous versions of Outlook, and
it
made it so easy to find who I was looking for at a glance. Can I not do
that
in this version?

Russ Valentine said:
It hasn't changed. File > New > Folder still works.

--
Russ Valentine
[MVP-Outlook]
I have recently switched to Outlook 2003. I want to be able to create
subfolders in Outlook contacts like I could in previous versions of
Outlook,
but I can't figure out how to do this. Can anyone help?

Thanks in advance.

Valerie
Click to expand...
Click to expand...
Click to expand...
 
I'm not sure what you are referring to - "click the icon in the bottom of
the left hand pane" ??

I'm trying to do the same thing.

Thanks.

Jack

Judy Gleeson said:
2003 has many ways of seeing the folders down the left hand side - you're
getting a view you're not used to!! I've found that it's very common that
2003 confuses people in this way - I've trained a few thousand people in
Outlook.

The solution is to use the Folder List view - click the icon at the bottom
of the left hand pane. Now you'll see your folders in their hierarchy.


Judy Gleeson
Acorn Training and Consulting
"we're nuts about Outlook"

www.acorntraining.com.au/productivit.htm


Sue Mosher said:
What are you expecting if not a folder in the place in the hierarchy
where
your created it?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Valerie said:
Yes, but it just shows up as a new folder with the same hierarchy as
all
the
rest. Here's what I'm trying to accomplish: I have Suppliers,
Employees,
Customers, etc. Each will have their own Contacts folder. I am Arkansas
Employees, Georgia Employees, and Past Employees. I would like each of
those
to have subfolders under the Employees folder. I have 50 different
customers
who are all under the same corporation but in different locations all
across
the country. Then I have another 50 customers who all have different
company
names. So I would want one main Customers file to house customers in
general,
then an Acme subfile to house my 50 individual Acme customers within
the
main
Customers file. I've always done this in previous versions of Outlook, and
it
made it so easy to find who I was looking for at a glance. Can I not do
that
in this version?

:

It hasn't changed. File > New > Folder still works.

--
Russ Valentine
[MVP-Outlook]
I have recently switched to Outlook 2003. I want to be able to create
subfolders in Outlook contacts like I could in previous versions of
Outlook,
but I can't figure out how to do this. Can anyone help?

Thanks in advance.

Valerie
Click to expand...
Click to expand...
Click to expand...
 
I've done this but the new sub-folders don't appear as sub-folders on the
left hand pane entitled "Contacts" - they're all lined up in a single column
not showing as sub-folders?

Jack

Russ Valentine said:
It hasn't changed. File > New > Folder still works.

--
Russ Valentine
[MVP-Outlook]
Valerie said:
I have recently switched to Outlook 2003. I want to be able to create
subfolders in Outlook contacts like I could in previous versions of
Outlook,
but I can't figure out how to do this. Can anyone help?

Thanks in advance.

Valerie
Click to expand...
Click to expand...
 
I'm looking at my "Navigation Pane" and they're all lined up with no
hierachy.

Jack

Jack Folliard said:
I've done this but the new sub-folders don't appear as sub-folders on the
left hand pane entitled "Contacts" - they're all lined up in a single
column not showing as sub-folders?

Jack

Russ Valentine said:
It hasn't changed. File > New > Folder still works.

--
Russ Valentine
[MVP-Outlook]
Valerie said:
I have recently switched to Outlook 2003. I want to be able to create
subfolders in Outlook contacts like I could in previous versions of
Outlook,
but I can't figure out how to do this. Can anyone help?

Thanks in advance.

Valerie
Click to expand...
Click to expand...
Click to expand...
 
Jack,

Hover your mouse over your navigation buttons (located at the bottom of
the navigation pane) and watch for the text that appears in the
tooltip. The one that says "contacts" will, as you say, list all your
contact folders as if they were in one level (i.e. w/o showing their
real hierarchy). What you want to use instead is the "folder list."
The icon for it looks like a file folder and it will say "folder list"
in the tooltip if you hover over it.

This is a change from previous versions and it confuses people.

But here's something else to consider. You might not want to create
all these contact folders. If you create categories instead (by
editing the master category list). You can keep all your contacts in
one folder and use the "view by category" options to sort them in
meaningful ways. That's an option to consider as your design this
system and one that the latest version of Outlook seems to encourage
over the use of multiple, nested folders.

Wheat
 
This is normal behavior. Only the Folder List navigation pane shows the
folder/subfolder structure of the entire hierarchy.
 
Right: It's normal behavior for Outlook 2003. But, in Outlook 2000,
the entire folder list was, assuming you had it pinned open, still
visible even after clicking the contacts shortcut icon. So, if you're
coming to Outlook 2003 from Outlook 2000, it looks like the hierarchy
has been flattened.
That, I think, is the source of the poster's confusion.

Wheat
 
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