L
lschultz76
I am getting the "access denied" error when either computer on our network
tries to access files on the hard drive, even though the entire drive is
shared.
While I am able to troubleshoot on my own many other computer issues, when
it comes to networking I usually end up instead to the point where I want to
throw the computers out the window.
I have done all the main steps concerned with setting up the file sharing,
i.e. right clicking the drive, and selecting the proper options in the
sharing tab. I've spent hours on the web searching for a situation exactly
like mine so that I feel comfortable enough changing things I am not familiar
with, but to no avail. I sent emails to a few people I knew, but none have
offered working solutions.
I sent an email to microsoft support, but the initial response took a day
and a half to get back to me.. so I come here in the hopes that as detailed a
description I can give might allow someone to see what my problem might be,
without having to play email tag with microsoft. A quicker resolution would
make me a happy camper.
For reference, here is the reply I initially sent to the support specialist
(still awaiting response):
"I have checked the steps you have sent me.
In the first section, where you had me verify the permissions, I used the
snipping tool to show you what is listed (attached as "security.jpg"). What
name am I looking for on here? For the other computer that is running XP
Home, his login on his computer does not show up on that security tab ("Dan"
for reference). Should it?
I enabled the guest accounts on both computers through the user accounts
interface yesterday.
I have read over and over that XP Home already has simple file sharing
enabled, as it's the only way it shares files.
On my own computer, I have verified that it is already enabled.
I hope this answers the questions you had for me. For the record, I have
already tried making certain that both me and the other computer user in our
home both have the exact same logins and passwords on each computer. Maybe
to help trouble shoot this I can give you a little more history.
The computer I have now is only a week or so old, installed with Vista. My
old computer (which really blew up) had xp pro on it. About 5 years ago, I
had this former xp pro machine connected on a home network to another
computer running xp pro. I had zero problems... sharing was enabled, and
that was that.
When I moved out of that house, I still had my xp pro machine but wanted to
set up the home network with someone who had xp HOME on their computer. I
went through the same steps (right clicking the hard drive, selecting
"share," etc.), but we still couldn't access each other's machines. I'll
attach the exact error message in this email as well (attached as
"error.JPG"). At that time, we were friends with someone who's line of work
was networking, so his knowledge was advanced. He had us set up the same
exact accounts on both machines, both with the same logins and passwords with
administrator rights. When that didn't work, He told us to change some
obscure setting that was too advanced for me to follow... and while it has
been a long time and I don't remember exactly where it was, I THINK it was a
protocol he added or something; but I cannot be sure. Note here as well,
that at that time we did not have Guest accounts enabled. At least, I do not
recall having them enabled. I could be wrong. Whatever he changed fixed the
issue for us at that time.
Unfortunately about a month later, due to my own stupidity, I ended up with
a virus; and I had to reinstall my copy of windows (which was xp PRO).
Whatever setting he had me change on my end was gone... and so once again we
got the same access denied error; except this time, it was the xp home
machine who could not access my hard drive. My computer (xp pro) was still
able to access his. We just left it alone forever because frankly, while I
have been able to troubleshoot almost anything using the Microsoft knowledge
base, I am convinced that networking is evil... because every time I try to
fight that battle with the PC I lose. :-D
When I got this computer, running vista, we got the same error as before.
But this time, I did manage to find a way to fix it, and I think I had added
"Everyone" had access in some tab, though I'm forgetting where this is. And
finally... it was fixed! But that wasn't to last... because my boyfriend,
who has the xp home computer, wanted to reinstall windows purely because it
had been so long, and his computer needed a spring cleaning. So, a week
after I fixed our issue, it wasn't working any longer again.
This long story I have told you convinces me that it is an obscure setting
on his end that is causing this. Our network worked for a week after adding
this new computer, until he reinstalled windows and everything on his end
went to default settings. Now... hopefully you can tell me what that is!
Thank you much for your help. I hope to get this resolved. If I have ever
been closer to throwing both computers out the window, it has been after
spending 6 hours yesterday on google trying to find a workable solution to
this problem. Thing is, I KNOW there is a solution, which is all the more
frustrating. If there wasn't, my network wouldn't have worked for a week up
until the very moment he reinstalled windows.
*For troubleshooting purposes, I wanted to point out that neither one of us
have any problem accessing "shared" or "public" folders that windows has
designated on either end. We just can't access what we are TELLING windows
we want access to: each other's hard drive."
tries to access files on the hard drive, even though the entire drive is
shared.
While I am able to troubleshoot on my own many other computer issues, when
it comes to networking I usually end up instead to the point where I want to
throw the computers out the window.
I have done all the main steps concerned with setting up the file sharing,
i.e. right clicking the drive, and selecting the proper options in the
sharing tab. I've spent hours on the web searching for a situation exactly
like mine so that I feel comfortable enough changing things I am not familiar
with, but to no avail. I sent emails to a few people I knew, but none have
offered working solutions.
I sent an email to microsoft support, but the initial response took a day
and a half to get back to me.. so I come here in the hopes that as detailed a
description I can give might allow someone to see what my problem might be,
without having to play email tag with microsoft. A quicker resolution would
make me a happy camper.
For reference, here is the reply I initially sent to the support specialist
(still awaiting response):
"I have checked the steps you have sent me.
In the first section, where you had me verify the permissions, I used the
snipping tool to show you what is listed (attached as "security.jpg"). What
name am I looking for on here? For the other computer that is running XP
Home, his login on his computer does not show up on that security tab ("Dan"
for reference). Should it?
I enabled the guest accounts on both computers through the user accounts
interface yesterday.
I have read over and over that XP Home already has simple file sharing
enabled, as it's the only way it shares files.
On my own computer, I have verified that it is already enabled.
I hope this answers the questions you had for me. For the record, I have
already tried making certain that both me and the other computer user in our
home both have the exact same logins and passwords on each computer. Maybe
to help trouble shoot this I can give you a little more history.
The computer I have now is only a week or so old, installed with Vista. My
old computer (which really blew up) had xp pro on it. About 5 years ago, I
had this former xp pro machine connected on a home network to another
computer running xp pro. I had zero problems... sharing was enabled, and
that was that.
When I moved out of that house, I still had my xp pro machine but wanted to
set up the home network with someone who had xp HOME on their computer. I
went through the same steps (right clicking the hard drive, selecting
"share," etc.), but we still couldn't access each other's machines. I'll
attach the exact error message in this email as well (attached as
"error.JPG"). At that time, we were friends with someone who's line of work
was networking, so his knowledge was advanced. He had us set up the same
exact accounts on both machines, both with the same logins and passwords with
administrator rights. When that didn't work, He told us to change some
obscure setting that was too advanced for me to follow... and while it has
been a long time and I don't remember exactly where it was, I THINK it was a
protocol he added or something; but I cannot be sure. Note here as well,
that at that time we did not have Guest accounts enabled. At least, I do not
recall having them enabled. I could be wrong. Whatever he changed fixed the
issue for us at that time.
Unfortunately about a month later, due to my own stupidity, I ended up with
a virus; and I had to reinstall my copy of windows (which was xp PRO).
Whatever setting he had me change on my end was gone... and so once again we
got the same access denied error; except this time, it was the xp home
machine who could not access my hard drive. My computer (xp pro) was still
able to access his. We just left it alone forever because frankly, while I
have been able to troubleshoot almost anything using the Microsoft knowledge
base, I am convinced that networking is evil... because every time I try to
fight that battle with the PC I lose. :-D
When I got this computer, running vista, we got the same error as before.
But this time, I did manage to find a way to fix it, and I think I had added
"Everyone" had access in some tab, though I'm forgetting where this is. And
finally... it was fixed! But that wasn't to last... because my boyfriend,
who has the xp home computer, wanted to reinstall windows purely because it
had been so long, and his computer needed a spring cleaning. So, a week
after I fixed our issue, it wasn't working any longer again.
This long story I have told you convinces me that it is an obscure setting
on his end that is causing this. Our network worked for a week after adding
this new computer, until he reinstalled windows and everything on his end
went to default settings. Now... hopefully you can tell me what that is!
Thank you much for your help. I hope to get this resolved. If I have ever
been closer to throwing both computers out the window, it has been after
spending 6 hours yesterday on google trying to find a workable solution to
this problem. Thing is, I KNOW there is a solution, which is all the more
frustrating. If there wasn't, my network wouldn't have worked for a week up
until the very moment he reinstalled windows.
*For troubleshooting purposes, I wanted to point out that neither one of us
have any problem accessing "shared" or "public" folders that windows has
designated on either end. We just can't access what we are TELLING windows
we want access to: each other's hard drive."
