File Save As Freezes

  • Thread starter Thread starter Mark Leffler
  • Start date Start date
M

Mark Leffler

Just recently, Word 2000 feezes after opening a document and selecting File
Save As to get a copy of the file with another name. I'm running windows
2000 Professional. It doesn't seem to matter which user or which file is
being accessed.
Any thoughts on what could cause this?
(384Meg of memory, no new programs added, Norton and ZoneAlarm are running
on this system.)
Thanks in advance.
Mark
 
Have you also noticed a flashing Task Bar after you select File/Save
As?

If you recently updated Office and are using Norton AV then try
disabling the "Office Plug-in" option in Norton since it is known to
cause dialog boxes to appear behind the application window.

In Norton go to "Options" and then select "Miscellaneous" and disable
the Office Plug-in option.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
Beth,
Wow! That was it. Thank you. Of course, now I don't have the Office Plug-in
working, but I suppose ou can't have everything!!!! (Actually, is so much
lost by not having the Office Plug-in working?)
Thanks again.

Mark Leffler
 
You don't lose anything by disabling the Office Plug-in. Symantec and
Microsoft both say that your virus protection is not compromised provided
you leave Auto-Protect enabled, and no one seems to know what the plug-in
does except cause grief.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
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