File => Open within Office products does not reveal complete file list

  • Thread starter Thread starter Dobro
  • Start date Start date
D

Dobro

From within any of the Office XP Professional products I
do not see the complete list of available files on our
server (File => Open). If I vew the same file list with
Explorer I see all the files. This is occuring on only 1
workstation in our network. All updates/patches are up to
date. OS is XP Pro.

Dobro
 
Sorry if this "obvious" thing is not the problem, but we always check for
the simple before moving on:

When you click "File", "Open", the dialog box has a dropdown at the bottom
that shows the "Files of type" to look for. If it set for "All files", you
will see exactly the same as you see in Windows Explorer. If it is set for
"Word documents...", you will only see them, etc.

Is this the problem?
 
Thank you for the suggestion. Actually, my initial post
was not clear in that the user can not even see the
available Folders to be able to drill down to the file
list. So...the problem is that she can not see the
complete list of Folders. BTW, "All Files" is selected in
the drop down box.

Thanks again,

Dobro
 
Hi, Dobro,

Have you checked the permissions on the server file system to make
sure that user has browse and read rights in the folders? If she needs
to edit documents there, she'll also need write *and* delete rights
(Word needs to be able to delete its temp files).
 
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