Hi, Tony.
Open a "DOS" window and use the Dir command with the /x switch. This should
produce a normal directory listing with one additional column showing the
SFN (Short File Name, also known as the 8.3 filename) before the LFN. Every
file must have a legitimate 8.3 filename and dir /x should show it,
eliminating any spaces or other special characters. Then use the Del
command with the SFN to delete the file:
dir /x
del <SFN>
If that doesn't work, post back with what you tried and the results you saw.
("I tried everything" doesn't help us help you; neither does "It didn't
work".)
As usual in the "DOS" window, type any command followed by /? to see a
mini-Help file listing the switches and parameters for that command: dir /?
RC