Hi, Rita.
In the "DOS" window, type: dir /a /x
The /a switch will show ALL files, even those with attributes (hidden,
system, read-only) set. The /x switch will show SFNs (Short File Names,
also known as 8.3 filenames, because they MUST conform to MS-DOS filename
rules) in a column before the LFNs. Even a 1-byte filename can be a "long"
filename if it uses a character that is not legal in an 8.3 filename.
Then use the Delete command for a file or the Remove Directory command for a
directory (folder). Use the SFN with the command, rather than trying to
figure out the LFN.
In the "DOS" window, type any command followed by /? to see a mini-Help file
listing switches available with that command. For example, rd /? will show
you that rd <SFN> /s will delete a directory AND ALL ITS CONTENTS, files,
subfolders and all.
If these techniques don't work, post back the exact SFN of the problem file.
RC