File Manager Problems

  • Thread starter Thread starter Guest
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G

Guest

After downloading and installing a recent security update from Microsoft, my computer restarted and deleted an "Object Map" file. Now I get continuous error messages from the File Manager telling me that it does not recognize certain file versions and to load Service Pack 1 to maintain system stability. Unfortunately, it will not accept the product key provided and I cannot download any new updates such as Service Pack 1A because I get an error message that says the material does not have the appropriate logo and will be blocked. Before going through the gauntlet that is Dell technical support, I was wondering if anyone had any ideas about fixes. I've tried recovering from different Recovery Points but still the same error messages.
 
Hi who2,

The problem with downloading service pack 1A and the logo may be
because the cryptography service isn't running. To check, go to Start
Run, Type services.msc press enter.
Click to expand...
See if the cryptographic service is enabled, if not, go to its
properties and put it on automatic.

Check also this information:
http://support.microsoft.com/default.aspx?scid=kb;en-us;312955&Product=winxp

http://www.kellys-korner-xp.com/xp_abc.htm
Select W and scroll to WinUpdates

Hope this helps
 
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