We are having the same problems here with taxpayers sending us Office 2007
documents and the converter is no longer working. We sent one of the
documents to Microsoft for help and they feel that the files are "corrupt"
and they were able to do something to the file which then made my converter
work again. However, we still have the same problem with all of our
documents. Our users are e-mailing them home, converting them on Office 2007
and then sending them back. This is not a good solution!
Here is what the MS technician sent us...
Hi John,
I tried to open it as well, and there are problems with the file itself. It
wouldn't open in Excel 2007 without repairing it.
I ran a repair on it, and here's what was fixed:
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
- <recoveryLog
xmlns="
http://schemas.openxmlformats.org/spreadsheetml/2006/main">
<logFileName>error066240_01.xml</logFileName>
<summary>Errors were detected in file
'C:\Users\aaronvin\AppData\Local\Microsoft\Windows\Temporary Internet
Files\Content.Outlook\RBUTJTVO\Denver personal property
schedule.xlsx'</summary>
- <additionalInfo>
<info>Excel completed file level validation and repair. Some parts of this
workbook may have been repaired or discarded.</info>
</additionalInfo>
- <removedParts summary="Following is a list of removed parts:">
<removedPart>Removed Part: Print options.</removedPart>
</removedParts>
</recoveryLog>
Does the file have a special Print option macro or add-on?
Attached is the repaired file -- does it open for you?
Aaron Vincent
Email: (e-mail address removed)