File cannot be found

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Suddenly when I click on an attachment (pdf, tiff, word, excel, etc.) in
comcast mail, I receive an error message "There was an error opening this
document. This file cannot be found". I can 'save target as' and then open,
but would like to know how to get back to being able to open the attachment
with one click. Any help would be appreciated. Thanks.
 
Hi Monarch,

Are you using Windows XP, and have SP2 installed?
Which email client are you using?
 
Ramesh,

Yes, Windows XP and have SP2 installed. I'm only using comcast.net for
e-mail. Thank you.
 
Monarch,

comcast.net is the provider. Are you using Outlook Express for the email
client?
 
Ramesh,

I am only using comcast, no outlook, nothing else. My e-mail address is
(e-mail address removed), which comcast provides as my internet provider. I
don't use outlook or outlook express at all.

Thank you.
 
Ramesh,

Thank you so much for your help!!! Clearing the temporary internet files
fixed the problem. Thank you for taking the time to help me!

Meg
 
Back
Top