Are you using Norton Anti Virus? Disable the Office Plug-in under NAV. If
you are using Norton anything else, then check out the Norton site because
there are loads of Norton related bugs the bugger up Word and other Office
Apps.
--
Terry Farrell - Word MVP
http://word.mvps.org/
: Dear Suzanne,
:
: I deleted all files with *.tmp extension. There were no files found with
: ~$*.do?
:
: Still the problem persists.
:
: I did read Graham's link and the second one you sent. I can't find any
: files of the
: format suggested on the disk and so do not believe I have any left over
: files locking anything. Actually I have never seen Word crash since I
: installed Windows XP a couple years ago. I even made two new files and
: saved them on the desktop. I immediately encountered the same problem -
: when the file is double clicked same erroneous message. When opened the
file
: is opened from within Word works fine, i.e. no messages. These are brand
new
: files just created and saved on the desktop. Nothing untoward happened
: with Word. I got no messages about incorrectly closing Word, etc.
:
: While I never was able to find any files of with names picked up with the
: wildcard ~$*.do?, some of the temp files found would not delete
: immediately. They
: apparently were in use by programs running at the startup. So I ran
: msconfig and
: disabled all start programs and was then able to delete all *.tmp files.
:
: Since I was running Norton Protection (I usually do), the deleted files
: just got
: moved to the unprotected space. To really delete them I had to disabled
all
: of Norton's protections and delete them again.
:
: I also ran a two utilities to make sure the registry was okay, especially
: the file types section. I used Registry Mechanic from PC Magazine and
: Norton WinDoc 2002. I even optimized the registry and ran Norton's
: defrag - Speed Disk. Speed disk won't run if any problems with directory.
: So that is okay. I even tried turning off the DDE links for the file type
: and made the open instruction the default command started with the file
: types. Fortunately I used system restore to reset the parameters after
: trying each of these changes. Nothing worked and the system is back to
the
: state it was the day I wrote my first request for help last week.
:
: I have read everything you suggested and done everything mentioned and
MORE.
:
: Still the problem persists. Do you have any other suggestions?
:
: LeBaron
:
:
: