File As Field In Contacts

  • Thread starter Thread starter LynneL
  • Start date Start date
L

LynneL

for the second time, Outlook at automatically changed the File As field in
the contact from Company name to Last Name, First name. i have had to go in
and manually change each one back. anyone have any ideas why this is
happening?
 
We can't help much when we don't know any basics except that you're annoyed
(and rightly so).

So how about telling us:

version of Outlook
what happened between when it worked and when it changed

Here are some tips about how to post questions:
http://support.microsoft.com/?id=555375

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

www.pragmatix.com.au


..
 
There is definitely some information missing since the following are
"givens"

#1 - Outlook would not change the File As field in a contact unless the
default setting was changed AND
#2 - A given contact was updated (and even then it doesn't do it correctly
in most cases)
#3 - Without some external event taking place - Outlook would never change
FA fields in bulk (or any other field for that matter)

In terms of item #2 above - a quick example of one scenario where Outlook
would not re-populate the FA field correctly is as follows:

#1 - Default FA setting set to LastName, FirstName (Company)
#2 - Contact is created and FA populated according to default
#3 - Default is changed to Company only
#4 - Contact company name is updated in contact
#5 - FA field is populated according to the original FA Default setting and
not the new setting
*** in short - Outlook retains the original FA setting for an existing
contact

Your example would be plausible if a contact's name was changed and the
"original" FA setting used when the contact was created was set to LastName,
FirstName - then Outlook would change the FA to what you describe but
wouldn't do it on a global basis all by itself without something else
triggering it. Are you using any kind of addins that sync or otherwise
update these contacts on a global basis?

Karl
___________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2007"
http://www.contactgenie.com
 
:
I want to change the default settings for the 'file as' field, but can't
find the proper place to do so. Would you please tell me how to do this?

Outlook 2003 SP3
 
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