File As doesn't file correctly

[Vince Toolen]

I am using a trial version of Office Professional 2003
and my contacts are filed by the last name, first name
correctly as an Address Card. However when I pull up the
Address Book using the "TO" in a new message all the name
are alphabetically sorted by "first name" How can I
change that?

 

[Russ Valentine [MVP-Outlook]]

Configure the Outlook Address Book to sort by the File As field.
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change. > Set your sort order there

 

[Russ Valentine [MVP-Outlook]]

It works fine and the setting has nothing to do with how the Contacts Folder
itself is sorted. Look for reasons why it is not working for you. The two
most common reasons are: your File As... field isn't configured the way you
want the OAB to sort, or you failed to restart the OAB after you changed the
setting.
--
Russ Valentine
[MVP-Outlook]

Russ, your solution does not work for me, and apparently others, when

accessing the Contact List/Address Book when addressing an email. It works
for displaying all contacts when opening the Contacts Folder shown with
other folders in the left hand side of the Outlook box but that doesn't seem
to translate to the To: part of addressing an email. Any other ideas?

Paul Van Zuiden
(e-mail address removed)

Configure the Outlook Address Book to sort by the File As field.
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change. > Set your sort order there
--
Russ Valentine
[MVP-Outlook]

I am using a trial version of Office Professional 2003
and my contacts are filed by the last name, first name
correctly as an Address Card. However when I pull up the
Address Book using the "TO" in a new message all the name
are alphabetically sorted by "first name" How can I
change that?

 

[Russ Valentine [MVP-Outlook]]

No it doesn't. Shutting down Outlook will work. You obviously have something
that is keeping Outlook from exiting completely.
--
Russ Valentine
[MVP-Outlook]

Success!!! I tried restarting my computer after the suggested routine and

that finally did the trick. Just shutting down Outlook and reopening it
isn't sufficient. The fix requires shutting off and restarting your
computer.again) and I have triple checked that I checked the write box for the way I
want the addresses to short (i.e., last name first). Again, this works fine
for the Contact list when its displayed by clicking on Contacts but I still
get the first name last name configuration when I hit "To:" when addressing
a new email.

It works fine and the setting has nothing to do with how the Contacts Folder
itself is sorted. Look for reasons why it is not working for you. The two
most common reasons are: your File As... field isn't configured the way you
want the OAB to sort, or you failed to restart the OAB after you changed the
setting.
--
Russ Valentine
[MVP-Outlook]
message Russ, your solution does not work for me, and apparently others, when
accessing the Contact List/Address Book when addressing an email. It works
for displaying all contacts when opening the Contacts Folder shown with
other folders in the left hand side of the Outlook box but that doesn't seem
to translate to the To: part of addressing an email. Any other ideas?

Paul Van Zuiden
(e-mail address removed)

:

Configure the Outlook Address Book to sort by the File As field.
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change. > Set your sort order there
--
Russ Valentine
[MVP-Outlook]
I am using a trial version of Office Professional 2003
and my contacts are filed by the last name, first name
correctly as an Address Card. However when I pull up the
Address Book using the "TO" in a new message all the name
are alphabetically sorted by "first name" How can I
change that?