Fibre broadband switch day - how long does it take?

[Ian]

I'm saying goodbye to Sky Fibre today and switching to Zen . My Sky fibre connection was offline as soon as I woke up this morning, but so far I've not had a connection on my Zen supplied modem (pre-configured).

I'm guessing that Sky may have cut off internet access from their end first thing this morning, as my contract runs out today. So I guess I just have to wait for a while for Zen to do the business at their end.

Previously when I switched ADSL providers, the downtime as minimal (less then an hour) - so I wasn't without a connection. This time it could be longer...

Has anyone else switched Fibre providers? If so, what happened on the transfer day?

 

[muckshifter]

"How long is a piece of string"

I'll open the book on ... 4 hours

 

[Ian]

Not far off .

Back online now at 24500Kbps, rather than 18000Kbps!

 

[Taffycat]

Yay! Another member of the Zen fraternity @Ian. We've been very happy with them since we made the switch, so here's wishing you an equally trouble-free experience.