Few mails with .msg format are not getting opened

  • Thread starter Thread starter kavitha
  • Start date Start date
K

kavitha

Hi,
I'm trying to open some(not all) saved .msg files in Outlook 2003. If
Outlook is open when I double click, I get the message "The messaging
interface has returned an unknown error. If the problem persists, restart
Outlook" (restarting does nothing). If Outlook is closed, I get the message
"Unable to start Outlook."

I have already tried the following:
In Outlook 2003:
Tools > Options > Other tab > Advanced Options.
Click Addin Manager button. Remove any reference to Google desktop. (or any
other addin not native to Outlook) Click ok.
Do the same for the Com-Add-ins button.

Please help me with the same..

Thanks in advance
 
Could you please explain me what is detect and repair.

Diane Poremsky said:
did you try detect and repair?

--
Diane Poremsky [MVP - Outlook]





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(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


kavitha said:
Hi,
I'm trying to open some(not all) saved .msg files in Outlook 2003. If
Outlook is open when I double click, I get the message "The messaging
interface has returned an unknown error. If the problem persists, restart
Outlook" (restarting does nothing). If Outlook is closed, I get the
message
"Unable to start Outlook."

I have already tried the following:
In Outlook 2003:
Tools > Options > Other tab > Advanced Options.
Click Addin Manager button. Remove any reference to Google desktop. (or
any
other addin not native to Outlook) Click ok.
Do the same for the Com-Add-ins button.

Please help me with the same..

Thanks in advance
Click to expand...
Click to expand...
 
Is there any reason as to why does this occur? Is the error related to
outlook settings or .msg file?
 
It's hard to say what causes it - but since only a few are affected, its
more likely a corrupt message. If detect and repair fixes it, then its
outlook. :)

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
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