feel shortchanged by Canon

  • Thread starter Thread starter brocpuffs
  • Start date Start date
B

brocpuffs

Hi,

I just finished hooking up a shiny new Canon i960. As far as I could,
anyway.

It's been some time since I bought a printer, but I've always known
that essential connecting cables come with new pieces of equipment.
Yet, the essential USB printer cable for the i960 is nowhere to be
seen.

Neither is it mentioned on the box that one must shell out extra while
still in the store, to get the printer doing anything.

I think that kind of blows-

James
(e-mail address removed)
 
That's pretty standard for printers & scanners. I don't think they used to
give you a parallel cable either.

Don
 
Don said:
That's pretty standard for printers & scanners. I don't think they used to
give you a parallel cable either.
Click to expand...

It's standard now, but when parallel cable was your only choice they
included a cable in the box.

Since there are two options now, they don't include a cable so you have
the choice of buying the right cable for your setup. Eventually all
printers will be USB only, and they may start to put cables in the boxes
again. But for now, you need to buy the cable that suits your needs and
configuration.

Of course, if USB is the only connection option, then it should be
included in the box. :)
 
The i960 ONLY comes with a USB connection BUT have two USB slots, one for
USB 1.1 and the other USB 2.0

THEY did not provide a cable with mine either

rule of thumb NEVER give up your cables :)


: Don wrote:
:
: >That's pretty standard for printers & scanners. I don't think they used
to
: >give you a parallel cable either.
:
: It's standard now, but when parallel cable was your only choice they
: included a cable in the box.
:
: Since there are two options now, they don't include a cable so you have
: the choice of buying the right cable for your setup. Eventually all
: printers will be USB only, and they may start to put cables in the boxes
: again. But for now, you need to buy the cable that suits your needs and
: configuration.
:
: Of course, if USB is the only connection option, then it should be
: included in the box. :)
 
Printers have pretty much never included the cable in the box. Even HP says
so in their "Guide to Printing" or some such.
This said, I am sure someone here will remember a time when they did, but
that would be ancient history.
Also, BTW, for the most part today printers no longer offer a choice as
parallel has gone by the wayside, and most printers now only support USB.

As to whether a cable should be included, take it from personal experience,
if a company were to include a cable and raise the price accordingly, they
would surely suffer in the marketplace.
 
WHAT IS YOUR ADDRESS??


: Jeez, I've got USB cables all over the place, come over and get one!
:
:
:
: : > Hi,
: >
: > I just finished hooking up a shiny new Canon i960. As far as I could,
: > anyway.
: >
: > It's been some time since I bought a printer, but I've always known
: > that essential connecting cables come with new pieces of equipment.
: > Yet, the essential USB printer cable for the i960 is nowhere to be
: > seen.
: >
: > Neither is it mentioned on the box that one must shell out extra while
: > still in the store, to get the printer doing anything.
: >
: > I think that kind of blows-
: >
: > James
: > (e-mail address removed)
: >
:
:
 
Printers have pretty much never included the cable in the box. Even HP says
so in their "Guide to Printing" or some such.
This said, I am sure someone here will remember a time when they did, but
that would be ancient history.
Click to expand...

Somebody did :-)

Who's ancient history?! My late lamented printer was a Canon 7004,
nothing but parallel. Don't remember if it came with a cable, probably
not. Most printers then were parallel.
Also, BTW, for the most part today printers no longer offer a choice as
parallel has gone by the wayside, and most printers now only support USB.
Click to expand...

Well that happened after I got my Canon 7004-
While I agree that including a cable would take the price up, I thing
it would be tolerably inexpensive to print "cable not included"
somewheres on the box.

"What, that would discourage ignorant customers," one might say? Well
then it says "ah let 'em find out for themselves".

James
(e-mail address removed)
 
Responses interspersed.


brocpuffs said:
Somebody did :-)

Who's ancient history?! My late lamented printer was a Canon 7004,
nothing but parallel. Don't remember if it came with a cable, probably
not. Most printers then were parallel.
Click to expand...

"Ancient History" referred to the possibility of cables being included. The
elimination of parallel connections is a recent development. I am still
using a parallel connection on my HP DJ882C on my secondary computer, as
only the parallel connection provides bidirectional communication.

Well that happened after I got my Canon 7004-
While I agree that including a cable would take the price up, I thing
it would be tolerably inexpensive to print "cable not included"
somewheres on the box.
Click to expand...

HP is now starting to print that on their boxes...although it is easily
missed.
 
Responses interspersed.




"Ancient History" referred to the possibility of cables being included. The
elimination of parallel connections is a recent development. I am still
using a parallel connection on my HP DJ882C on my secondary computer, as
only the parallel connection provides bidirectional communication.



HP is now starting to print that on their boxes...although it is easily
missed.
Click to expand...

Canon does so with the much earlier i560. Look under "Specifications"
"Interface" on the side panel ... bet the 7004 says something there!
 
Dan G said:
Jeez, I've got USB cables all over the place, come over and get one!
Click to expand...

That's kind of the point. They're so reasonably priced that you've got a
zillion of them... Me too. Probably half this group does. Do you think
CANON could afford to give the OP one as a throw in with his newly bought
printer. Bought in bulk, could they cost more than $0.25 each??? If I were
indifferently looking at printers and one box proclaimed "Quality USB Cable
included - $20 Value!" and another scribbled in tiny legalese print "Cable
Not Included", guess which box would get the first closer look?

My Canon flatbed came with a USB cable and I thought that was a nice touch.
 
Bob said:
That's kind of the point. They're so reasonably priced that you've got a
zillion of them... Me too. Probably half this group does. Do you think
CANON could afford to give the OP one as a throw in with his newly bought
printer. Bought in bulk, could they cost more than $0.25 each??? If I were
indifferently looking at printers and one box proclaimed "Quality USB Cable
included - $20 Value!" and another scribbled in tiny legalese print "Cable
Not Included", guess which box would get the first closer look?

My Canon flatbed came with a USB cable and I thought that was a nice touch.
Click to expand...

Printers always used to come with cables, before USB was dreamt up.
 
Bob Kos said:
That's kind of the point. They're so reasonably priced that you've got a
zillion of them... Me too. Probably half this group does. Do you think
CANON could afford to give the OP one as a throw in with his newly bought
printer. Bought in bulk, could they cost more than $0.25 each??? If I were
indifferently looking at printers and one box proclaimed "Quality USB Cable
included - $20 Value!" and another scribbled in tiny legalese print "Cable
Not Included", guess which box would get the first closer look?
Click to expand...


The one with the lower price. Its an unfortunate fact.
 
BenOne© said:
Printers always used to come with cables, before USB was dreamt up.
Click to expand...



Absolutely not true. A store use to be able to make a nice living selling
parallel printer cables. Again, check the HP guide to printing...1st
edition..

All-in-ones did include the cable, but not straight printers.
 
C0mdrData said:
Absolutely not true. A store use to be able to make a nice living selling
parallel printer cables. Again, check the HP guide to printing...1st
edition..

All-in-ones did include the cable, but not straight printers.
Click to expand...

Guess we were just lucky with the printers we bought.
 
I've bought a lot of printers (in excess of 30) over the years - dot matrix,
laser, inkjet. Only a couple came with a cable and that was due to some
special marketing scheme. As I recall, nearly every box was labeled, usually
in small print, that the cable was not included. Every scanner I've bought
did come with a cable. For new users, including the cable would be a benefit
since newbie's wouldn't have a stash of excess cables. Maybe that's why
Sam's Club includes cables with the Canon printers they are now selling. If
it cuts down on customer complaints and returns it would be cost effective.
 
Life said:
The i960 ONLY comes with a USB connection BUT have two USB slots, one for
USB 1.1 and the other USB 2.0

THEY did not provide a cable with mine either

rule of thumb NEVER give up your cables :)
Click to expand...

my partner would suggest otherwise, I have boxes of cables that
apparently waste alot of room :)
 
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