Feedback Form - SMTP transport not working?

  • Thread starter Thread starter Stephen M Evans
  • Start date Start date
S

Stephen M Evans

I'm unable to get the feedback form working at
www.launa.co.uk/contact.htm

I'm getting no help from the hosting isp who say that the frontpage
extentions and smtp transport have been installed.

Local system has had a clean install of windows 2000 professional
additional internet conponets, and all service packs.
Frontpage 2000 from office 2000 premium and service packs.

I've been trying to resolve this issue for the past two weeks without
sucess, I'm willing to try anything!! Any assistance will be much
appreciated. Thank you

Stephen Evans
 
Have you asked your host to look at the server's application log file to see
what the problem is, which is on their server?

FrontPage Error.
User: please report details to this site's webmaster.


Webmaster: please see the server's application event log for more details.


--

==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, Forums, WebCircle,
MS KB Quick Links, etc.
==============================================
 
And rename your form to use a legal form name (no spaces allowed)
Change name="Website Enquiry Form"
To name="Website_Enquiry_Form"

--



| Have you asked your host to look at the server's application log file to see
| what the problem is, which is on their server?
|
| FrontPage Error.
| User: please report details to this site's webmaster.
|
|
| Webmaster: please see the server's application event log for more details.
|
|
| --
|
| ==============================================
| Thomas A. Rowe (Microsoft MVP - FrontPage)
| WEBMASTER Resources(tm)
|
| FrontPage Resources, Forums, WebCircle,
| MS KB Quick Links, etc.
| ==============================================
| To assist you in getting the best answers for FrontPage support see:
| http://www.net-sites.com/sitebuilder/newsgroups.asp
|
| | >
| > I'm unable to get the feedback form working at
| > www.launa.co.uk/contact.htm
| >
| > I'm getting no help from the hosting isp who say that the frontpage
| > extentions and smtp transport have been installed.
| >
| > Local system has had a clean install of windows 2000 professional
| > additional internet conponets, and all service packs.
| > Frontpage 2000 from office 2000 premium and service packs.
| >
| > I've been trying to resolve this issue for the past two weeks without
| > sucess, I'm willing to try anything!! Any assistance will be much
| > appreciated. Thank you
| >
| > Stephen Evans
| >
| >
|
|
 
Have you asked your host to look at the server's application log file to see
what the problem is, which is on their server?

FrontPage Error.
User: please report details to this site's webmaster.


Webmaster: please see the server's application event log for more details.
Click to expand...


Thomas

Just received the server log entry from the isp

The application error is;
Event Type: Warning
Event Source: FrontPage 5.0
Event Category: None
Event ID: 1000
Date: 09/07/2003
Time: 12:14:02
User: N/A
Computer: UK1NTW0003
Description:
Microsoft FrontPage Server Extensions:
http://launa.co.uk - Error #160009 Message: The email address
'(e-mail address removed)' is unknown.

The tech support guy stated "This is obviously not the case as I can
send this throught to you"and also "The default smtp relay on the
server is also set to relay messages from your ip address"

Does any of the above information shed any light on the problem?

regards

Stephen Evans
 
Is this an email/ip address that is provided by your host, or another mail
provider? If it's another mail provider, they may not allow the relaying,
or your mail requires authentication, which is not support by the forms to
email feature.
--
-----
Tom Pepper Willett
Microsoft MVP - FrontPage
-----
| On Tue, 8 Jul 2003 05:53:09 -0400, "Thomas A. Rowe" <[email protected]>
| wrote:
|
| >Have you asked your host to look at the server's application log file to
see
| >what the problem is, which is on their server?
| >
| >FrontPage Error.
| >User: please report details to this site's webmaster.
| >
| >
| >Webmaster: please see the server's application event log for more
details.
|
|
| Thomas
|
| Just received the server log entry from the isp
|
| The application error is;
| Event Type: Warning
| Event Source: FrontPage 5.0
| Event Category: None
| Event ID: 1000
| Date: 09/07/2003
| Time: 12:14:02
| User: N/A
| Computer: UK1NTW0003
| Description:
| Microsoft FrontPage Server Extensions:
| http://launa.co.uk - Error #160009 Message: The email address
| '(e-mail address removed)' is unknown.
|
| The tech support guy stated "This is obviously not the case as I can
| send this throught to you"and also "The default smtp relay on the
| server is also set to relay messages from your ip address"
|
| Does any of the above information shed any light on the problem?
|
| regards
|
| Stephen Evans
 
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