LoneStar said:
I don't understand these kind of messages. There is always a solution to
mail problems, most of which have nothing to do with Microsoft software.
Mostly it's configuring the email client with the local ISP, and they have
their own weird methods which are totally different from other ISPs'
methods. Unfortunately, standardization is not the norm for ISP email.
EW
Unfortunately, this IS a Microsoft screw-up.
I don't think you'll see a fix from Microsoft any time soon. My current
theory, and it's only a theory, is that an anti-virus is causing the problem
by deleting messages as they are saved to the hard drive even though email
scanning is turned off. My problem appears to have gone away after
switching to Avast.
Have you tried marking the message as read and then deleting it? That's
what I've been doing and so far it has always worked. Other things:
Try repairing the database with WMUtil from
www.oehelp.com
There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail
and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.
If none of those fixes work for you or you're afraid to try them, use a
different program like Thunderbird, which is free.