faxserver returns Error number : 8007000D when sending tif files

  • Thread starter Thread starter Martin Haluza
  • Start date Start date
M

Martin Haluza

Hello,

I have two pcs, both running WinXP. PC1 sends tif files via faxserver
without problem, the other one returns error 8007000D - invalid data.
However, if I send the fax from PC1 to PC2 and save it as tif, then
PC2 can send the saved tif without problems.

This leads me to thinking that maybe the TIF files are not correct.
However, whatever I try - coding the tif as CCITT Group 4, changing
the dpi, image size, etc., I'm still getting the same error.

Any suggestion would really be appreciated.

Thank you,

Martin Haluza
 
I didn't quite understand your scenario, can you explain it in more detail?
What do you mean by 'sending the fax from PC1 to PC2 & save it as TIFF?

This is an excerpt from MSDN
(http://msdn.microsoft.com/library/default.asp?url=/library/en-us/fax/faxabo
ut_69bs.asp) about the Tiff files accepted by the Fax. However if the
specified Tiff file is not in expected format Fax Service converts it as
appropriate. So that should not result in 8007000D.
About Tiff Files
The fax service will accept a TIFF file for transmission if it has the
following properties:
Compression is either 1 (no compression) or 4 (CCITT Group 4 fax encoding)
Image width is 1728 pixels
X-Resolution <= 204dpi and Y-Resolution <= 200dpi
All the pages have the same Y-resolution

Please verify that your tiff file is adhering to all the above conditions.

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.
 
Hello,

Thank you very much for your reply.
What do you mean by 'sending the fax from PC1 to PC2 & save it as TIFF?
Click to expand...
Sending as fax message via phone line.

I have made some progress and found out that if the TIFF file doesn't
fullfil the requirements for the fax service, an application
associated with the TIFF extension is used to "print the tiff" - so
the difference between PC1 and PC2 was the TIFF extension association.

Anyway, I'm still having a problem with the TIFF file:
Please verify that your tiff file is adhering to all the above conditions.
Click to expand...

Yes, my TIFF file does fullfil these requirements - it is CCITT Group
4 tiff with the correct size and resolution. When I send it via
faxserver, it gets into the fax queue, but the sending always ends
with a fatal error. (I am using GDI+ to create the TIFF.)

If, however, I save an existing fax message as a tiff image and try
sending that, it works fine - so there is probably "something" more
that I have to do with my TIFF, but I'm not sure what that it.

Martin
 
Some more information:

The TIFF encoder in GDI+ has the following parameters:
EncoderCompression
EncoderColorDepth
EncoderSaveFlag

so I'm not sure, how else I can influence the TIFF file. These are the
tags in my tiff:

SubFileType (1 Long): Zero
ImageWidth (1 Short): 1728
ImageLength (1 Short): 2394
BitsPerSample (1 Short): 1
Compression (1 Short): Group 4 Fax (aka CCITT FAX4)
Photometric (1 Short): MinIsWhite
StripOffsets (1 Long): 8
SamplesPerPixel (1 Short): 1
RowsPerStrip (1 Long): 2394
StripByteCounts (1 Long): 2800
XResolution (1 Rational): 204
YResolution (1 Rational): 196
ResolutionUnit (1 Short): Inch

And this is how a saved incomming fax looks like:

SubFileType (1 Long): Page
ImageWidth (1 Long): 1728
ImageLength (1 Long): 2394
BitsPerSample (1 Short): 1
Compression (1 Short): Group 4 Fax (aka CCITT FAX4)
Photometric (1 Short): MinIsWhite
FillOrder (1 Short): Lsb2Msb
StripOffsets (1 Long): 8
SamplesPerPixel (1 Short): 1
RowsPerStrip (1 Long): 2394
StripByteCounts (1 Long): 3124
XResolution (1 Rational): 204
YResolution (1 Rational): 196
Group3Options (1 Long): 5
ResolutionUnit (1 Short): Inch
PageNumber (2 Short): 0, 0
Software (32 ASCII): Windows NT Fax Server
CleanFaxData (1 Short): 0
ConsecutiveBadFaxLines (1 Short): 0
40001 (4 ASCII): Fax
40002 (4 ASCII): Fax
40003 (26 ASCII): Microcom USB 56K Travel S
40005 (1 ASCII):
40046 (1 Long): 7
40047 (1 Long): 4
40048 (1 Long): 256
40049 (1 Long): 18
40051 (8 SRational):
40052 (8 SRational):
40053 (1 Long): 2
 
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