Fax

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I am having serious problems with my fax since I added SP2 the computer will
not recognise either the Win Fax console on my PC or the external modem on my
Printer /Scanner/ Copier/ Fax.

I need help urgently.

Thanks in advance to whom ever sorts this
 
I'm sorry but I can't answer your question, stubbo, but I have a question of
my own. I tried to install the fax programme according to the instructions I
found on the website. I did everything and the wizard finished. But when I
went to the accessories and communication part like I was told to do, there
was no fax there at all. Why is that and what do I do?

Thanks
Virgo
 
I do not have the answer for you but a question since it relates to about the
same thing. I am trying to set up to fax and the window asks for the SP2
disc but I have been through my discs that came with my system but there is
no disc of that name. Is there somewhere I can go online and download the
needed information?
 
If your installation of Windows XP was from a CD, you will be prompted to
insert the CD and may need to browse to the i386 Folder so the installation
routine can find the necessary files. If your installation files are on the
hard drive, you may need to direct the routine to the i386 Folder there. If
you have applied SP1 or SP2, these files may have been moved to a different
folder (ServicePackFiles\i386), and you will need to direct the routine to
that folder.

If your installation was performed by an OEM (original equipment
manufacturer), it will be the responsibility of the OEM to supply those
files. Unfortunately, the installation disks supplied by many OEM's do not
contain the necessary files and you will need to contact the OEM to obtain
them. The fax installation files are not available to download from
Microsoft.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
Back
Top