Fax will not send from the outbox

[Paul Hulme]

When a fax fails due to busy line or whatever, the fax sits in the outbox
and when I try to resend or restart both of these tools are greyed out and
it will not send. If I make another fax and then send that one then the one
in the outbox will then send as well.
Any ideas what could fix this problem would be much appreciated.

Paul

 

[Russ Valentine [MVP-Outlook]]

Has the maximum number of retries been exceeded?

 

[Paul Hulme]

No, does this mean that the buttons will be greyed out until all the retries
have been used?

Has the maximum number of retries been exceeded?
--
Russ Valentine
[MVP-Outlook]

When a fax fails due to busy line or whatever, the fax sits in the outbox
and when I try to resend or restart both of these tools are greyed out and
it will not send. If I make another fax and then send that one then the one
in the outbox will then send as well.
Any ideas what could fix this problem would be much appreciated.

Paul

 

[Russ Valentine [MVP-Outlook]]

Indeed. The Help files will tell you that.
--
Russ Valentine
[MVP-Outlook]

No, does this mean that the buttons will be greyed out until all the retries
have been used?

Has the maximum number of retries been exceeded?
--
Russ Valentine
[MVP-Outlook]

When a fax fails due to busy line or whatever, the fax sits in the outbox
and when I try to resend or restart both of these tools are greyed out and
it will not send. If I make another fax and then send that one then

the
one

in the outbox will then send as well.
Any ideas what could fix this problem would be much appreciated.

Paul

 

[Raghavendra R [MSFT]]

A failed fax will not be re-attempted until the retry period is finished.
You can reduce the retry period through Printers & Faxes > Fax > Properties

Devices > Properties. Once the fax enters retries exceeded state it can be

restarted so it resets the number of retries to zero & start all over again.

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.

Indeed. The Help files will tell you that.
--
Russ Valentine
[MVP-Outlook]

No, does this mean that the buttons will be greyed out until all the retries
have been used?

Has the maximum number of retries been exceeded?
--
Russ Valentine
[MVP-Outlook]
When a fax fails due to busy line or whatever, the fax sits in the outbox
and when I try to resend or restart both of these tools are greyed

out
and

it will not send. If I make another fax and then send that one then the
one
in the outbox will then send as well.
Any ideas what could fix this problem would be much appreciated.

Paul

 

[Paul Hulme]

Thank You, I checked the number of retries which was 35 and have reduced
this number, everything is fine now thanks again to all with advice.

Paul

A failed fax will not be re-attempted until the retry period is finished.
You can reduce the retry period through Printers & Faxes > Fax > Properties

Devices > Properties. Once the fax enters retries exceeded state it can

be
restarted so it resets the number of retries to zero & start all over again.

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.

Indeed. The Help files will tell you that.
--
Russ Valentine
[MVP-Outlook]

No, does this mean that the buttons will be greyed out until all the retries
have been used?
Has the maximum number of retries been exceeded?
--
Russ Valentine
[MVP-Outlook]
When a fax fails due to busy line or whatever, the fax sits in the
outbox
and when I try to resend or restart both of these tools are greyed out
and
it will not send. If I make another fax and then send that one

then
the

one
in the outbox will then send as well.
Any ideas what could fix this problem would be much appreciated.

Paul