fax setup

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G

Guest

I setup the fax wizard and all looks fine. I get the message, "busy or not
connected", no matter who I send to. I have a cable connection and an
internal modem.
 
Make sure the modem is working properly. If you use dial-up networking, does
it connect OK? If not use Phone Dialer if you have it (possibly not
available on WinXP as far as I can see) to see whether your modem will
actually find a line and dial it. If you don't have Phone Dialer look for a
freeware one on Google.

If the modem's OK, make sure Fax is set up to use your modem
(Tools/ConfigureFax) and that 'enable send' is ticked.

If that's still OK, make sure your telephone line has a normal dial tone. If
not, set your modem to ignore the dial tone (Control
Panel/System/Hardware/DeviceManager/Modem Properties).

Don't make the mistake I made and try to test Fax by dialing your own number
(DUH! that one kept me guessing for a while before I cottoned on)
 
John said:
Make sure the modem is working properly. If you use dial-up
networking, does it connect OK? If not use Phone Dialer if you have
it (possibly not available on WinXP as far as I can see) to see
whether your modem will actually find a line and dial it. If you
don't have Phone Dialer look for a freeware one on Google.

If the modem's OK, make sure Fax is set up to use your modem
(Tools/ConfigureFax) and that 'enable send' is ticked.

If that's still OK, make sure your telephone line has a normal dial
tone. If not, set your modem to ignore the dial tone (Control
Panel/System/Hardware/DeviceManager/Modem Properties).

Don't make the mistake I made and try to test Fax by dialing your own
number (DUH! that one kept me guessing for a while before I cottoned
on)
Click to expand...


John,

Your post, whilst attempting to be helpful, is completely pointless. The key
thing here is she's attempting to fax using a cable 'modem' (not a modem at
all, but a NIC connecting you to a vast WAN). As cable doesn't use phone
lines, there is nowhere for the fax signal to go.
 
jilli said:
I setup the fax wizard and all looks fine. I get the message, "busy
or not connected", no matter who I send to. I have a cable
connection and an internal modem.
Click to expand...


1) You do not have a modem. The word modem is a corruption of
'MOdulation/DEModulation' and those are terms which refer to the compression
and decompression of data signals sent via a conventional analogue phone
line. A cable 'modem' is really a NIC connecting you to a vast WAN. The
telephone system isn't involved at all (you don't dial a number when you
connect to the net, do you?)

2) In order to send a fax via your computer two things are required

a) An analogue fax modem
b) Which is connected to a conventional phone line

If you do not have an analogue fax modem you will need to purchase one.
They're not very expensive (typically £20 or so).
 
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