fax recipients not showing up

  • Thread starter Thread starter Rich Hall
  • Start date Start date
R

Rich Hall

Since I moved to 2003 exchange, not all of my recipients with fax numbers
show up in the address book when I am sending a message as fax recipients.

SOme do but it is very spuratic. Any ideas?
 
What do you mean you "moved to 2003 exchange" and how did you migrate?
A fax recipient will only appear in the address book if their fax address is
valid, resolved, and resides in the same folder you are showing in the
address book view.
 
Russ,

I installed a new server, and copied the contact entries from the old server
to this new one.
I didn't have this issue in 5.5.

We've always had plain fax numbers in the fax field and it worked. If I
edit the fax number, then save and close it shows up.
Odd.

Thanks,
Rich Hall

Russ Valentine said:
What do you mean you "moved to 2003 exchange" and how did you migrate?
A fax recipient will only appear in the address book if their fax address
is valid, resolved, and resides in the same folder you are showing in the
address book view.
--
Russ Valentine
[MVP-Outlook]
Rich Hall said:
Since I moved to 2003 exchange, not all of my recipients with fax numbers
show up in the address book when I am sending a message as fax
recipients.

SOme do but it is very spuratic. Any ideas?
Click to expand...
Click to expand...
 
Sadly, not odd at all. Just another of Outlook's manifest deficiencies.
Inexplicably, Outlook is unable to migrate its data without disrupting its
autoresolution connections. There is no excuse for this. I have complained
about this for centuries. Please do the same through whatever support
connections you might have. Microsoft is not getting the message.
--
Russ Valentine
[MVP-Outlook]
Rich Hall said:
Russ,

I installed a new server, and copied the contact entries from the old
server to this new one.
I didn't have this issue in 5.5.

We've always had plain fax numbers in the fax field and it worked. If I
edit the fax number, then save and close it shows up.
Odd.

Thanks,
Rich Hall

Russ Valentine said:
What do you mean you "moved to 2003 exchange" and how did you migrate?
A fax recipient will only appear in the address book if their fax address
is valid, resolved, and resides in the same folder you are showing in the
address book view.
--
Russ Valentine
[MVP-Outlook]
Rich Hall said:
Since I moved to 2003 exchange, not all of my recipients with fax
numbers show up in the address book when I am sending a message as fax
recipients.

SOme do but it is very spuratic. Any ideas?
Click to expand...
Click to expand...
Click to expand...
 
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