FAX problem

  • Thread starter Thread starter Ed
  • Start date Start date
E

Ed

I have been using WinFaxPro on a Presario 6330US under XP
home edition. A few weeks ago the program stopped
receiving faxes although it will send. After many hours,
Symantec gave up. I was using an external modem on its
own IRQ. The telephone line has been checked by the
carrier. I then installed the program on another
computer on the network and it works fine, also under XP
and using the same line. Are there any XP settings which
might cause this problem?
 
None documented. Symantec has had a number of problems getting WinFax Pro to
work with XP. The problem is theirs to solve. I assume you've installed all
the updates they've offered to try to fix the problem?
 
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