When you add printer in start| settings | printers , did you gave any
domain credentails ?
Suppose if your machine is a workgroup and you connected to the network
printer with domain credentials 'testdomain\testusr' , you will be able to
print normal documents . But route to printer will fail .
You can join the machine in that domain 'testdomain' and then try
adding the printer again in start|settings|printers and enable "route to
printer" again to this printer.
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Subhashni Meesala
Microsoft Printing, Imaging and Fax Team
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