fax number settings

  • Thread starter Thread starter Christine
  • Start date Start date
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Christine

I am lost. Please help.

I finally got the fax working in OL2002 on XP, but I can't find settings to
adjust the phone number. Each time I send a fax, it enters a one (1) for a
long distance call. How do I change this to only dial the area code with
the 7-digit number.

I don't have a 1 entered in the contact info for the person I am trying to
fax.
 
Russ,
I read the article you gave me, but it doesn't seem to help me to
understand. Where do I look for the dialing rules as they apply to either
Outlook or MS Fax? I was successful in sending a fax today that had to go
to a number that in fact needed to have a 1 dialed. I am still unable to
fax to a number that only needs the area code & 7-digit, because I can't
locate settings to change how it dials.



Russ Valentine said:
The Windows XP Fax service will not process dialing rules unless the phone
number to which you are sending the fax is in "international format."
Details on how to use international format to invoke dialing rules are
available here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q318575


--
Russ Valentine
[MVP-Outlook]
Christine said:
I am lost. Please help.

I finally got the fax working in OL2002 on XP, but I can't find settings to
adjust the phone number. Each time I send a fax, it enters a one (1)
Click to expand...
for
Click to expand...
 
It's all about how you enter phone numbers into Outlook. If you enter phone
numbers in the correct format, Outlook and Fax will be able to tell (using
Dialing Rules) whether to add the 1 or not. These pages go into greater
detail:

http://www.slipstick.com/config/olphone.htm
Microsoft Outlook Phone Numbers
http://support.microsoft.com/?kbid=247192
You Must Enter Telephone Numbers in Canonical Form in Order to Use Dialing
Rules

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com

Christine said:
Russ,
I read the article you gave me, but it doesn't seem to help me to
understand. Where do I look for the dialing rules as they apply to either
Outlook or MS Fax? I was successful in sending a fax today that had to go
to a number that in fact needed to have a 1 dialed. I am still unable to
fax to a number that only needs the area code & 7-digit, because I can't
locate settings to change how it dials.



Russ Valentine said:
The Windows XP Fax service will not process dialing rules unless the phone
number to which you are sending the fax is in "international format."
Details on how to use international format to invoke dialing rules are
available here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q318575


--
Russ Valentine
[MVP-Outlook]
Christine said:
I am lost. Please help.

I finally got the fax working in OL2002 on XP, but I can't find
Click to expand...
settings
to
adjust the phone number. Each time I send a fax, it enters a one (1)
Click to expand...
for
a
long distance call. How do I change this to only dial the area code with
the 7-digit number.

I don't have a 1 entered in the contact info for the person I am
Click to expand...
Click to expand...
trying
Click to expand...
 
tell me Christine how cando that fex settings on officexp
please replay to me (e-mail address removed)
 
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