Fax number not showing in address book

[Ian D McLean]

I imported an address list from a csv file into a new contacts folder named
Suppliers. I mapped the fax number from the csv file to the Business Fax
field in my Outlook "Suppliers" folder. On the face of it all looks ok, but
when I open the folder as an address book I cannot see any fax numbers only
email addresses. I know that if I edit the fax number in the Outlook folder
then save the record, a "Business Fax" record will be created which I will
then be able to select from the address book, but is there any way for the
"Business Fax" record to be automatically generated on import without having
to edit each individual contact?

Thanks

Ian

 

[Ian D McLean]

Forgot to mention in my previous post that I'm using Outlook 2003 with XP
Fax.

 

[Russ Valentine [MVP-Outlook]]

Sounds like you imported incorrectly.
If you open one of these Contacts, is the Business Fax number resolved?

 

[Ian D McLean]

I can't see how I could have imported incorrectly it's fairly
straightforward. The fax number is being resolved and as I said previously
if you edit the fax number then the record will appear in the address book.

Ian

Sounds like you imported incorrectly.
If you open one of these Contacts, is the Business Fax number resolved?
--
Russ Valentine
[MVP-Outlook]

I imported an address list from a csv file into a new contacts folder named
Suppliers. I mapped the fax number from the csv file to the Business Fax
field in my Outlook "Suppliers" folder. On the face of it all looks ok, but
when I open the folder as an address book I cannot see any fax numbers only
email addresses. I know that if I edit the fax number in the Outlook folder
then save the record, a "Business Fax" record will be created which I will
then be able to select from the address book, but is there any way for the
"Business Fax" record to be automatically generated on import without having
to edit each individual contact?

Thanks

Ian

 

[Russ Valentine [MVP-Outlook]]

That's my point. The import didn't work if the fax number isn't recognized
and resolved until you edit it. I can't tell you what went wrong. I wasn't
there.
Importing of Contact Data is never straightforward and often results in data
loss or corruption, especially when done from a different file format.
--
Russ Valentine
[MVP-Outlook]

I can't see how I could have imported incorrectly it's fairly
straightforward. The fax number is being resolved and as I said previously
if you edit the fax number then the record will appear in the address book.

Ian

Sounds like you imported incorrectly.
If you open one of these Contacts, is the Business Fax number resolved?
--
Russ Valentine
[MVP-Outlook]

I imported an address list from a csv file into a new contacts folder named
Suppliers. I mapped the fax number from the csv file to the Business Fax
field in my Outlook "Suppliers" folder. On the face of it all looks

ok,
but

when I open the folder as an address book I cannot see any fax numbers only
email addresses. I know that if I edit the fax number in the Outlook folder
then save the record, a "Business Fax" record will be created which I will
then be able to select from the address book, but is there any way

for
the

"Business Fax" record to be automatically generated on import without having
to edit each individual contact?

Thanks

Ian

 

[Hal Hostetler [MVP DTS]]

Adding a little to Russ' comments, this utility might help:

http://www.chapura.com/free_downloads_utilities.php?PHPSESSID=509ef417ba4df59a6b8fec4e669f77e8
Resolve E-mail Address Utility

More contact tools here:

http://www.slipstick.com/addins/contacts.htm
Outlook Contact Tools

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com

I can't see how I could have imported incorrectly it's fairly
straightforward. The fax number is being resolved and as I said previously
if you edit the fax number then the record will appear in the address book.

Ian

Sounds like you imported incorrectly.
If you open one of these Contacts, is the Business Fax number resolved?
--
Russ Valentine
[MVP-Outlook]

I imported an address list from a csv file into a new contacts folder named
Suppliers. I mapped the fax number from the csv file to the Business Fax
field in my Outlook "Suppliers" folder. On the face of it all looks

ok,
but

when I open the folder as an address book I cannot see any fax numbers only
email addresses. I know that if I edit the fax number in the Outlook folder
then save the record, a "Business Fax" record will be created which I will
then be able to select from the address book, but is there any way

for
the

"Business Fax" record to be automatically generated on import without having
to edit each individual contact?

Thanks

Ian