Fax Monitor Icon Missing

[Guest]

I have been using Fax Console for several months with no
problems. All of a sudden the Fax Monitor icon does not
appear in the taskbar showing when a fax has come in. (I
just happened to find a fax in my inbox that had been
there for a week!) I haven't made any changes to Fax
Console, however, I did install Norton Personal
Firewall... should that make any difference? I seem to
be able to send/receive fine. Can anyone tell me how to
get the notification icon back?
Thank you

 

[Russ Valentine [MVP-Outlook]]

Norton's the culprit:

http://service1.symantec.com/SUPPOR...c06387f12de9fa2a88256cf60063c54d?OpenDocument
Microsoft Fax Monitor does not function properly after installing Norton
Internet Security

 

[Vibha Rathi [MSFT]]

This has been fixed in Windows Xp SP1. Please install SP 1 and your problem
will be solved.

--
Vibha Rathi
Microsoft Printing, Imaging & Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.

Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'

Norton's the culprit:

http://service1.symantec.com/SUPPOR...c06387f12de9fa2a88256cf60063c54d?OpenDocument
Microsoft Fax Monitor does not function properly after installing Norton
Internet Security


--
Russ Valentine
[MVP-Outlook]

I have been using Fax Console for several months with no
problems. All of a sudden the Fax Monitor icon does not
appear in the taskbar showing when a fax has come in. (I
just happened to find a fax in my inbox that had been
there for a week!) I haven't made any changes to Fax
Console, however, I did install Norton Personal
Firewall... should that make any difference? I seem to
be able to send/receive fine. Can anyone tell me how to
get the notification icon back?
Thank you