Fax monitor does not display after hot attach of Combo Cards

  • Thread starter Thread starter Joey Vergara
  • Start date Start date
J

Joey Vergara

Good day.
I am seeking help regarding the problem I had encountered
using the Fax Services of Windows XP. I had installed Fax
Services on Windows XP with Service Pack 1 on my Laptop.
After that, I had hot attach my Xircom RealPort Cardbus
Ethernet 10/100+Modem 56. I used the Fax Service I just
installed to send a fax and I observed that the Fax
Monitor screen does not display but the fax was sent.
On my part, I just sent three(3) fax messages because my
assumption is that the modem is not connected because the
fax monitor screen did not display. I also tried some
Combo Cards and I get the same result.
Is there a known problem regarding these? Hope you can
check this out.
Thanks!
 
If you do a search thought this newsgroup, you'll find a "Printing, Imaging,
Fax and All-in-One FAQ" message. Inside that message, you'll find:

4) Why does the Fax Monitor no longer appear when sending and receiving
faxes?

A number of standard update and repair procedures disabled the Fax Monitor
in the initial release of Windows XP. These problems were fixed in Service
Pack 1. Make sure you apply SP1 if you notice this problem. Windows XP
Service Pack 1 (English) can be downloaded from here:
http://www.microsoft.com/downloads/...f8-1684-4202-b2d0-c6a43430f12a&displaylang=en

More information regarding this issue can be found here:
http://service1.symantec.com/SUPPOR...c06387f12de9fa2a88256cf60063c54d?OpenDocument

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com
 
I already installed service pack 1 of Windows XP. I just
notice that the problem seems to appear after I hot attach
the combo cards. And second thing I notice, the Fax
Monitor appear once but when I try to send another one, no
Fax Monitor is displayed.
 
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