fax mail transport does not work

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Guest

hi
I have a client vista business with outlook 2007. the server is sbs 2003 se
sp2. When, on the client outlook 2007, I try to add the fax mail transport I
receive the following error
message "The account you added is not fully configured. It might not work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

Russ Valentine said:
Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi
I have a client vista business with outlook 2007. the server is sbs 2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail transport
I
receive the following error
message "The account you added is not fully configured. It might not work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
WFS = Windows Fax and Scan


I Bleed Blue and Gold
GO BEARS!


sildar said:
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

Russ Valentine said:
Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi
I have a client vista business with outlook 2007. the server is sbs 2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail transport
I
receive the following error
message "The account you added is not fully configured. It might not work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
yes I configured it and I have an account "\\SERVER"
Bye
silvio

Russ Valentine said:
Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi
I have a client vista business with outlook 2007. the server is sbs 2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail transport
I
receive the following error
message "The account you added is not fully configured. It might not work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
Windows Fax and Scan--the fax client software that comes with Vista
Business.
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

Russ Valentine said:
Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi
I have a client vista business with outlook 2007. the server is sbs
2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail
transport
I
receive the following error
message "The account you added is not fully configured. It might not
work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
yes I configured it and I have an account "\\SERVER"
but still gives me the error
bye
silvio


Russ Valentine said:
Windows Fax and Scan--the fax client software that comes with Vista
Business.
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

Russ Valentine said:
Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
hi
I have a client vista business with outlook 2007. the server is sbs
2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail
transport
I
receive the following error
message "The account you added is not fully configured. It might not
work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
Can you connect to regular file shares on that SBS2k3 Server from the Vista
Business Client?
--
Russ Valentine
[MVP-Outlook]
sildar said:
yes I configured it and I have an account "\\SERVER"
but still gives me the error
bye
silvio


Russ Valentine said:
Windows Fax and Scan--the fax client software that comes with Vista
Business.
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

:

Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
hi
I have a client vista business with outlook 2007. the server is sbs
2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail
transport
I
receive the following error
message "The account you added is not fully configured. It might not
work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
hi
I got the solution to my problem running

Russ Valentine said:
Can you connect to regular file shares on that SBS2k3 Server from the Vista
Business Client?
thank you very much the same
silvio
sildar said:
yes I configured it and I have an account "\\SERVER"
but still gives me the error
bye
silvio


Russ Valentine said:
Windows Fax and Scan--the fax client software that comes with Vista
Business.
--
Russ Valentine
[MVP-Outlook]
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

:

Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
hi
I have a client vista business with outlook 2007. the server is sbs
2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail
transport
I
receive the following error
message "The account you added is not fully configured. It might not
work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
Care to post it so others with the same problem will know what it is? WFS
has had a difficult time working with SBS. It would be nice to know what
helps.
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi
I got the solution to my problem running

Russ Valentine said:
Can you connect to regular file shares on that SBS2k3 Server from the
Vista
Business Client?
thank you very much the same
silvio
sildar said:
yes I configured it and I have an account "\\SERVER"
but still gives me the error
bye
silvio


:

Windows Fax and Scan--the fax client software that comes with Vista
Business.
--
Russ Valentine
[MVP-Outlook]
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

:

Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
hi
I have a client vista business with outlook 2007. the server is
sbs
2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail
transport
I
receive the following error
message "The account you added is not fully configured. It might
not
work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
I used the first method
described below
YOu can find my post in microsoft.public.windows.server.sbs

bye


:
| > |
| > | > Hello Customer,
| > | >
| > | > Thank you for posting here.
| > | >
| > | > According to your description, I understand that you get error when
you
| > add
| > | > fax mail transport account for outlook 2007 on Vista. If I have
| > | > misunderstood the problem, please don't hesitate to let me know.
| > | >
| > | > Based on my research, this problem occurs because Users do not have
| > full
| > | > Administrative Rights to the following file
| > | > %Program Files%\Common Files\System\MSMAPI\1033\mapisvc.inf
| > | >
| > | > I suggest we try the following steps to resolve this issue:
| > | >
| > | > Method 1: Start Outlook using Elevated Administrator Permission
| > | >
| > | > 1. Please locate Outlook.exe file. By default, it under C:\Program
| > | > Files\Microsoft Office\Office12\
| > | >
| > | > 2. Right-Click it, and select "Run As Administrator"
| > | >
| > | > Method 2:
| > | >
| > | > Run the following command from a command line prompt:
| > | >
| > | > runas /user:larrymei2007.net\administrator "c:\program
files\microsoft
| > | > office\office12\outlook.exe"
| > | >
| > | > If we cannot resolve the issue after we perform the above steps,
please
| > | > help me collect some information for further investigation:
| > | >
| > | > 1. Does this issue happen on all Vista client with Outlook 2007?
| > | >
| > | > 2. Does this issue happen on XP clients?
| > | >
| > | > 3. Please capture screenshots on the error messages and send the
| > pictures
| > | > to me at (e-mail address removed)
| > | >
| > | > I hope these steps will give you some help.
| > | >
| > | > Thanks and have a nice day!
| > | >
| > | > Best regards,
| > | >
| > | > Terence Liu(MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | >

Russ Valentine said:
Care to post it so others with the same problem will know what it is? WFS
has had a difficult time working with SBS. It would be nice to know what
helps.
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi
I got the solution to my problem running

Russ Valentine said:
Can you connect to regular file shares on that SBS2k3 Server from the
Vista
Business Client?
thank you very much the same
silvio
yes I configured it and I have an account "\\SERVER"
but still gives me the error
bye
silvio


:

Windows Fax and Scan--the fax client software that comes with Vista
Business.
--
Russ Valentine
[MVP-Outlook]
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

:

Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
hi
I have a client vista business with outlook 2007. the server is
sbs
2003
se
sp2. When, on the client outlook 2007, I try to add the fax mail
transport
I
receive the following error
message "The account you added is not fully configured. It might
not
work
properly
until re-configured correctly". Then the only option is "cancel".
can anyone help me?
Thank you very much
silvio
 
I see. So you never had any problem getting Windows Fax and Scan to connect
to the fax server on SBS? That's the problem a lot are having.
--
Russ Valentine
[MVP-Outlook]
sildar said:
I used the first method
described below
YOu can find my post in microsoft.public.windows.server.sbs

bye


:
| > |
| > | > Hello Customer,
| > | >
| > | > Thank you for posting here.
| > | >
| > | > According to your description, I understand that you get error
when
you
| > add
| > | > fax mail transport account for outlook 2007 on Vista. If I have
| > | > misunderstood the problem, please don't hesitate to let me know.
| > | >
| > | > Based on my research, this problem occurs because Users do not
have
| > full
| > | > Administrative Rights to the following file
| > | > %Program Files%\Common Files\System\MSMAPI\1033\mapisvc.inf
| > | >
| > | > I suggest we try the following steps to resolve this issue:
| > | >
| > | > Method 1: Start Outlook using Elevated Administrator Permission
| > | >
| > | > 1. Please locate Outlook.exe file. By default, it under C:\Program
| > | > Files\Microsoft Office\Office12\
| > | >
| > | > 2. Right-Click it, and select "Run As Administrator"
| > | >
| > | > Method 2:
| > | >
| > | > Run the following command from a command line prompt:
| > | >
| > | > runas /user:larrymei2007.net\administrator "c:\program
files\microsoft
| > | > office\office12\outlook.exe"
| > | >
| > | > If we cannot resolve the issue after we perform the above steps,
please
| > | > help me collect some information for further investigation:
| > | >
| > | > 1. Does this issue happen on all Vista client with Outlook 2007?
| > | >
| > | > 2. Does this issue happen on XP clients?
| > | >
| > | > 3. Please capture screenshots on the error messages and send the
| > pictures
| > | > to me at (e-mail address removed)
| > | >
| > | > I hope these steps will give you some help.
| > | >
| > | > Thanks and have a nice day!
| > | >
| > | > Best regards,
| > | >
| > | > Terence Liu(MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | >

Russ Valentine said:
Care to post it so others with the same problem will know what it is? WFS
has had a difficult time working with SBS. It would be nice to know what
helps.
--
Russ Valentine
[MVP-Outlook]
sildar said:
hi
I got the solution to my problem running

:

Can you connect to regular file shares on that SBS2k3 Server from the
Vista
Business Client?
--
Russ Valentine
[MVP-Outlook]outlook as administrator
thank you very much the same
silvio
yes I configured it and I have an account "\\SERVER"
but still gives me the error
bye
silvio


:

Windows Fax and Scan--the fax client software that comes with Vista
Business.
--
Russ Valentine
[MVP-Outlook]
hi Russ
I beg your pardo.what is WFS
thank you for th reply
silvio

:

Have you configured a fax account in WFS?
--
Russ Valentine
[MVP-Outlook]
hi
I have a client vista business with outlook 2007. the server
is
sbs
2003
se
sp2. When, on the client outlook 2007, I try to add the fax
mail
transport
I
receive the following error
message "The account you added is not fully configured. It
might
not
work
properly
until re-configured correctly". Then the only option is
"cancel".
can anyone help me?
Thank you very much
silvio
 
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