fax machine

  • Thread starter Thread starter Rose Brady
  • Start date Start date
R

Rose Brady

I have recently purchased a computer (e-machine), a
packard bell scanner and printer.

The problem is the scanner. The scanner and photocopier
work, but when I try to fax all I get is a message
saying "fault" or "retrying". I have tried re-installing
but to no avail. Can somebody help?

Thanks

Rose
 
Check if your fax modem is installed correctly. You can do
so by using Hyperterminal to dial a fax number using your
modem.
Also, install fax using Add/Remove Windows components in
Control Panel.
You could look into the event log to find further details
on the problem.
Thanks,
Vibha Rathi.
Microsoft Printing,Imaging and Fax Team

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