fax file

  • Thread starter Thread starter JASON PARRY
  • Start date Start date
J

JASON PARRY

When i try to set up the fax, it says i need to insert windows xp disk
because it needs some information from a certain file (fx something) and i
dont have my disk. It says i can use browser and copy it from a file but
everywhere i try, it comes up can not find file. Can somebody please help
me?
 
I have the same problem but do not have an answer. My XP
Pro was loaded when I obtained the system. Perhaps
Microsoft will monitor this correspondence and provide
assistnce.
 
-----Original Message-----
When i try to set up the fax, it says i need to insert windows xp disk
because it needs some information from a certain file (fx something) and i
dont have my disk. It says i can use browser and copy it from a file but
everywhere i try, it comes up can not find file. Can somebody please help
me?



.
Click to expand...
 
Relevant information from the Printing, Imaging, Fax and All-in-One FAQ is
given below

1) How do I install the Windows XP Fax Services?

Windows XP Fax is not installed by default and must be installed from
Control Panel > Add/Remove Windows Components. It is necessary that you have
an analog fax modem compatible with Windows XP Fax (see the Windows XP
Hardware Compatibility List (HCL) at
http://www.microsoft.com/windows/catalog/) and an analog phone line.
Alternatively, it is possible to install Windows XP Fax Services and then
connect to a remote shared fax printer on a Small Business Server 2000 or
Windows Server 2003 machine.

If your installation of Windows XP was from a CD, you will be prompted to
insert the CD and may need to browse to the i386 Folder so the installation
routine can find the necessary files. If your installation files are on the
hard drive, you may need to direct the routine to the i386 Folder there. If
you have applied SP1, these files may have been moved to a different folder
(ServicePackFiles\i386), and you will need to direct the routine to that
folder.

If your installation was performed by an OEM (original equipment
manufacturer), it will be the responsibility of the OEM to supply those
files. Unfortunately, the installation disks supplied by many OEM's do not
contain the necessary files and you will need to contact the OEM to obtain
them. The fax installation files are not available to download from
Microsoft.


2) Why can't the XP Fax Installation Program find the Installation Files?

When the installation routine is unable to find the necessary installation
files (even when directed to the appropriate i386 Folder) it usually means
that the installation files are compressed. This is often the case when the
files are pre-copied by a manufacturer on the hard drive. If you do a search
for the files that the installation routine claims are missing (fxsapi.dll
and fxcfgwz.dll) you won't find them, but you will find fxsapi.dl_ and
fxscfgwz.dl_. These are compressed DLL files and will need to be
decompressed. Double click on them and you will get a prompt for the file to
use to open them. Click on BROWSE... and select Win32 Cabinet
Self-Extractor, which is in the system folder. With any luck it will
uncompress them all and make them visible as DLL files. The install routine
still may not find these files. If so, then you must manually direct the
installation routine to the i386 folder that contains these extracted files.


--
Vinod MR
Microsoft Printing, Imaging and Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.
 
-----Original Message-----
When i try to set up the fax, it says i need to insert windows xp disk
because it needs some information from a certain file (fx something) and i
dont have my disk. It says i can use browser and copy it from a file but
everywhere i try, it comes up can not find file. Can somebody please help
me?
I have same problem.the fax setup wants fxscfgwz.dll.it
Click to expand...
is not on the cd for windows xp,that I have nor the
upgrade windows xp.what can I do to correct this problem?
 
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