First check if you have the analog line and modem set up correctly. Goto
Start->Programs->Accessories->Communications->Hyper Terminal. Try making a
call - if this works this means your modem is setup correctly - but your
modem may still not be Fax compatible.
Have you configured Fax correctly? Invoke the Configuration Wizard [Fax
Console->Tools->Configure Fax] and make sure sending and receiving is
configured.
If it still does not work, mention in details the error which is given. Look
in event viewer [eventvwr] and look in Applications tab for Fax specific
events. Send us the exact event logs that appear.
--
Archan Das
Microsoft Printing, Imaging and Fax Team
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