FAX ERROR

  • Thread starter Thread starter J. Timothy
  • Start date Start date
J

J. Timothy

I am attempting to send a test fax to myself and I receive an error message
of: Unknown error occurred while sending the fax" and that is all. I
cannot seem to find any further detail on the problem. I am on DSL and for
faxes, I am using a Robotics USB modem. I would appreciate any and all
help. Thank you.
 
I am attempting to send a test fax to myself and I receive an error message
of: Unknown error occurred while sending the fax" and that is all. I
cannot seem to find any further detail on the problem. I am on DSL and for
faxes, I am using a Robotics USB modem. I would appreciate any and all
help. Thank you.
Click to expand...

Are you trying to receive with the same modem you're sending with? That
won't work. If you have a friend with a fax modem, ask them if they're
willing to receive a fax from you.
 
J. Timothy said:
I am attempting to send a test fax to myself and I receive an error
message of: Unknown error occurred while sending the fax" and that
is all. I cannot seem to find any further detail on the problem. I
am on DSL and for faxes, I am using a Robotics USB modem. I would
appreciate any and all help. Thank you.
Click to expand...


Just think about this for a minute. What you're trying to accomplish is akin
to calling your own phone! Of course it doesn't work!
 
Thanks for your helpful comment. I, of course, have thought about it for
MORE than a minute and since I am faxing myself via an internet fax service,
it is not like calling myself . ..at all. Thanks anyway for very little.
 
Thanks for your helpful comment. I, of course, have thought about it for
MORE than a minute and since I am faxing myself via an internet fax service,
it is not like calling myself . ..at all. Thanks anyway for very little.
Click to expand...

It is helpful to give all information in your initial post. This is the
first mention of how you are sending the fax so I had no choice but to ask
the obvious in my first response.

I have not used the online fax services so am not aware of their standard
ops. Is there a delay between submitting a fax at their service and having
it delivered? And if there is, how long is that delay? Can it vary on busy
days or is there a guaranteed window of time?
 
Thanks for your helpful comment. I, of course, have thought about it for
MORE than a minute and since I am faxing myself via an internet fax service,
it is not like calling myself . ..at all. Thanks anyway for very little.
Click to expand...

Double check your settings with the help of this article:
How to receive a fax in Windows XP
http://support.microsoft.com/kb/306662

If you search the knowledge base from the Windows Support pages for "fax
errors," you'll get a list of articles that discuss other issues.
http://support.microsoft.com/ph/1173/en-us/
 
J. Timothy wrote:
| Thanks for your helpful comment. I, of course, have thought about it
| for MORE than a minute and since I am faxing myself via an internet
| fax service, it is not like calling myself . ..at all. Thanks anyway
| for very little.

If you have a need for faxing on a continual basis I would suggest a
good
external fax modem. The reason that I suggest an external is because I
can
shut it off when not in use. It was not clear from your OP if you have
both
a DSL modem and a USRobotics fax modem, or both. Also you can try
{msnews.microsoft.public.windowsxp.print_fax}
 
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