I suppose one could argue this point for a while. I would say that if an
application is included in the OS it should work - otherwise why bother
putting it in? MS could have easily referred users to 3rd party software,
as
they've done on other occasions, instead of creating more frustration for
users.
Be that as it may, FYI, it's working again - at least for now.
First, I reinstalled the FAX service. That appeared to get the multiple
recipients function working but the FAX monitor wouldn't show up
automatically. When I opened it manually, it was blank. I then updated
the
driver for my modem and - voila! Back to normal, so to speak.
Russ Valentine said:
No one buys Windows so they can have its fax software. It has never
worked
well and never will. It has never been supported.
Just the facts, mam.
--
Russ Valentine
[MVP-Outlook]
"It is a freebee"
Not So! It is SOLD with and as part of windows.
Microsoft has been very poor when it comes to supporting Fax and in
some
cases, dial up modem use.
One of the biggest problems that (to my knowledge) never got fixed
involves
the modem reply parser.
This problem is (or was) at the heart of many problems involving
modems,
selective ringing, proper status and speed reporting, and modem
preformance
on poor phone lines.
Of course. Give up. The rest of us have. This program has never
supported
sending to multiple recipients. It is a freebee. Expect nothing from
it
so
you won't be disappointed.
--
Russ Valentine
[MVP-Outlook]
Okay - I entered the numbers in my Outlook 2003 contacts and used
Print
to
FAX. But that didn't work. Additionally, it changed the FAX to be
the
default printer. Then I tried using the Send To function. No go.
Anything else you can suggest?
Thanks.
:
There are a number of ways you can select fax recipients that could
have
a
bearing on this. The best way is to store your recipients numbers
in
canonical format in whichever address book you configured Fax to
use,
then
select them from there. Entering the number manually each time is
not
as
reliable.
I've never tried any other fax software because I've always been
able
to
get
Windows Fax to work.
--
Russ Valentine
[MVP-Outlook]
Is there any other FAX software I could use (preferably freeware)
that
you'd
recommend?
I'm not sure what you mean by recipient selection method. I
enter
the
phone
numbers manually.
:
We have no idea why this function stops working, but it often
does.
Microsoft has never documented the feature or addressees the
issue,
nor
will
they since XP Fax is long out of development.
What happens if you change your recipient selection method?
--
Russ Valentine
[MVP-Outlook]
I've tried using both the Send To function and Print to FAX.
Either
way,
same results. What puzzles me is that it did work for a
while.
Is
it
possible that there's some hidden cache mucking it up?
:
XP Fax has never been very robust when it comes to sending to
multiple
recipients. By what method are you selecting these recipients
and
sending
the fax?
--
Russ Valentine
[MVP-Outlook]
Greetings:
I've seen folks talking about this problem in various posts
on
the
web
but
I
could not find any solutions so far.
I'm running XP SP2. For a while I was able to send FAXes
to
multiple
recipients in one session. Suddenly, and for no apparent
reason,
that
stopped working. Here's the event info:
Event ID 32090
Source: Microsoft FAX
The Fax service print monitor has failed to submit the fax.
The following error occurred: 4.
This error code indicates the cause of the error.
Sender Machine Name: \\SHOMRON.
Sender User Name: ken.
Sender Name: Ken Belferman.
Subject: .
Recipient name: [xxxxxxx].
Recipient number: [xxxxxxx].
Number of Recipients: 2.
[I added the x's to protect the innocent.]
I can send a FAX to one phone number at a time, but no more
than
that.
Anyone have any clues on this?
Thanks.
