fax cant find address book

[r0nbo]

I moved to a bigger drive and now my fax console cant find the address book.
I have to enter the fax numbers manually to send a fax. The address book is
there and all the info is still in it but fax doesnt see it now. I even
uninstalled and reinstalled the fax service to no avail. Gotta be something
in the registry but I cant find it.

 

[Russ Valentine [MVP-Outlook]]

You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.

 

[r0nbo]

XP pro sp2
The fax software is windows fax console
Outlook version in 2003 even though Im going through the windows fax console
so outlook doesnt even matter; I only use Outlook for the calendar.
Dont know what a Contact List manager even is. Where the Send a Fax has the
Address Book to pick numbers from it brings up an empty box with no numbers
and no choice of address books to choose from, its an empty choice box.

You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.
--
Russ Valentine
[MVP-Outlook]

I moved to a bigger drive and now my fax console cant find the address
book. I have to enter the fax numbers manually to send a fax. The address
book is there and all the info is still in it but fax doesnt see it now. I
even uninstalled and reinstalled the fax service to no avail. Gotta be
something in the registry but I cant find it.

 

[Russ Valentine [MVP-Outlook]]

Surely you have identified your problem by now. How can you say "Outlook
doesn't matter?"
Windows XP Fax uses whatever address book you have identified as the default
for your operating system. Clearly, you have identified the wrong address
book. If you installed Outlook, it becomes the default address book service
for your operating system. It has no way of knowing you are not using it
until you tell it.
Set correctly the Contact List manager you intend to use in Control Panel >
Internet Options > Programs.
--
Russ Valentine
[MVP-Outlook]

XP pro sp2
The fax software is windows fax console
Outlook version in 2003 even though Im going through the windows fax
console so outlook doesnt even matter; I only use Outlook for the
calendar.
Dont know what a Contact List manager even is. Where the Send a Fax has
the Address Book to pick numbers from it brings up an empty box with no
numbers and no choice of address books to choose from, its an empty choice
box.

You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.
--
Russ Valentine
[MVP-Outlook]

I moved to a bigger drive and now my fax console cant find the address
book. I have to enter the fax numbers manually to send a fax. The address
book is there and all the info is still in it but fax doesnt see it now.
I even uninstalled and reinstalled the fax service to no avail. Gotta be
something in the registry but I cant find it.

 

[r0nbo]

I didnt know you could set the default address book as I had never needed
to. I never changed it to Outlook as it has been on here for ages and never
interefered with the windows address book that fax brought up. Nevertheless
I changed it and now its where its supposed to be. Now if I could figure out
what occasionally turns off the telephony service rendering fax inoperable.
Its no trouble to turn it back on but its a nuisance. That happened even
before I moved everything to this new larger drive. The only other gripe is
I lost the System Restore and it sees the old drive as still the system
drive and I cant seem to change it.
Thanks for the fax fix.

Surely you have identified your problem by now. How can you say "Outlook
doesn't matter?"
Windows XP Fax uses whatever address book you have identified as the
default for your operating system. Clearly, you have identified the wrong
address book. If you installed Outlook, it becomes the default address
book service for your operating system. It has no way of knowing you are
not using it until you tell it.
Set correctly the Contact List manager you intend to use in Control Panel

Internet Options > Programs.

--
Russ Valentine
[MVP-Outlook]

XP pro sp2
The fax software is windows fax console
Outlook version in 2003 even though Im going through the windows fax
console so outlook doesnt even matter; I only use Outlook for the
calendar.
Dont know what a Contact List manager even is. Where the Send a Fax has
the Address Book to pick numbers from it brings up an empty box with no
numbers and no choice of address books to choose from, its an empty
choice box.

You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.
--
Russ Valentine
[MVP-Outlook]
I moved to a bigger drive and now my fax console cant find the address
book. I have to enter the fax numbers manually to send a fax. The
address book is there and all the info is still in it but fax doesnt see
it now. I even uninstalled and reinstalled the fax service to no avail.
Gotta be something in the registry but I cant find it.

 

[Russ Valentine [MVP-Outlook]]

You're the one who said you just changed to a new hard drive which means you
just re-installed everything, right? Hardly fits with your claim that you
"never changed anything." The description of your other problem is equally
unintelligible.
--
Russ Valentine
[MVP-Outlook]

I didnt know you could set the default address book as I had never needed
to. I never changed it to Outlook as it has been on here for ages and never
interefered with the windows address book that fax brought up. Nevertheless
I changed it and now its where its supposed to be. Now if I could figure
out what occasionally turns off the telephony service rendering fax
inoperable. Its no trouble to turn it back on but its a nuisance. That
happened even before I moved everything to this new larger drive. The only
other gripe is I lost the System Restore and it sees the old drive as still
the system drive and I cant seem to change it.
Thanks for the fax fix.

Surely you have identified your problem by now. How can you say "Outlook
doesn't matter?"
Windows XP Fax uses whatever address book you have identified as the
default for your operating system. Clearly, you have identified the wrong
address book. If you installed Outlook, it becomes the default address
book service for your operating system. It has no way of knowing you are
not using it until you tell it.
Set correctly the Contact List manager you intend to use in Control Panel

Internet Options > Programs.

--
Russ Valentine
[MVP-Outlook]

XP pro sp2
The fax software is windows fax console
Outlook version in 2003 even though Im going through the windows fax
console so outlook doesnt even matter; I only use Outlook for the
calendar.
Dont know what a Contact List manager even is. Where the Send a Fax has
the Address Book to pick numbers from it brings up an empty box with no
numbers and no choice of address books to choose from, its an empty
choice box.

You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.
--
Russ Valentine
[MVP-Outlook]
I moved to a bigger drive and now my fax console cant find the address
book. I have to enter the fax numbers manually to send a fax. The
address book is there and all the info is still in it but fax doesnt
see it now. I even uninstalled and reinstalled the fax service to no
avail. Gotta be something in the registry but I cant find it.

 

[r0nbo]

Yes I installed a bigger hard drive and let the software copy the entire
contents from the old to the new drive. For the most part this worked fine
but I should have done it in Safe Mode as a few things didnt make the
transition probably because they were in use at the time. The only thing I
ended up having to re-install was Office 2003. Now what problem do you find
unintelligible? The telephony service one? Under Services is one called
Telephony. It must be enabled before your fax modem will work. When the Send
a fax and Receive a fax tabs remain ghosted in fax console thats the first
place to look for a reason. I will occasionally find that disabled and have
to enable it which makes the options unghost in the fax console. I suspect
that MSs monthly download of its bad program scan turns it off. There are so
few people using fax anymore that I cant find any information on this
matter. As for the system restore problem that really doesnt come under the
title of this newsgroup so unless requested I wont elaborate further. I hope
this has been made more intelligible to you. thank you for your time.

You're the one who said you just changed to a new hard drive which means
you just re-installed everything, right? Hardly fits with your claim that
you "never changed anything." The description of your other problem is
equally unintelligible.
--
Russ Valentine
[MVP-Outlook]

I didnt know you could set the default address book as I had never needed
to. I never changed it to Outlook as it has been on here for ages and
never interefered with the windows address book that fax brought up.
Nevertheless I changed it and now its where its supposed to be. Now if I
could figure out what occasionally turns off the telephony service
rendering fax inoperable. Its no trouble to turn it back on but its a
nuisance. That happened even before I moved everything to this new larger
drive. The only other gripe is I lost the System Restore and it sees the
old drive as still the system drive and I cant seem to change it.
Thanks for the fax fix.

Surely you have identified your problem by now. How can you say "Outlook
doesn't matter?"
Windows XP Fax uses whatever address book you have identified as the
default for your operating system. Clearly, you have identified the
wrong address book. If you installed Outlook, it becomes the default
address book service for your operating system. It has no way of knowing
you are not using it until you tell it.
Set correctly the Contact List manager you intend to use in Control
Panel > Internet Options > Programs.
--
Russ Valentine
[MVP-Outlook]
XP pro sp2
The fax software is windows fax console
Outlook version in 2003 even though Im going through the windows fax
console so outlook doesnt even matter; I only use Outlook for the
calendar.
Dont know what a Contact List manager even is. Where the Send a Fax has
the Address Book to pick numbers from it brings up an empty box with no
numbers and no choice of address books to choose from, its an empty
choice box.

You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.
--
Russ Valentine
[MVP-Outlook]
I moved to a bigger drive and now my fax console cant find the address
book. I have to enter the fax numbers manually to send a fax. The
address book is there and all the info is still in it but fax doesnt
see it now. I even uninstalled and reinstalled the fax service to no
avail. Gotta be something in the registry but I cant find it.

 

[Russ Valentine [MVP-Outlook]]

I would never try to copy "the contents" of an old hard drive onto a new one
and expect it to work correctly. You should install the OS on this hard
drive. The problems you are having such as loss of the System Restore and
address book settings indicate you have a lot of problems with this
installation and likely will have more. Obviously this hard drive has
retained setting for the old one.
Indeed, Fax requires the telephony service, but why yours now fails to load
is anyone's guess. It is probably another manifestation of the way you
migrated to this hard drive. If I were you I'd be looking into the method
used to migrate your operating system. This is not a fax issue.
--
Russ Valentine
[MVP-Outlook]

Yes I installed a bigger hard drive and let the software copy the entire
contents from the old to the new drive. For the most part this worked fine
but I should have done it in Safe Mode as a few things didnt make the
transition probably because they were in use at the time. The only thing I
ended up having to re-install was Office 2003. Now what problem do you
find unintelligible? The telephony service one? Under Services is one
called Telephony. It must be enabled before your fax modem will work. When
the Send a fax and Receive a fax tabs remain ghosted in fax console thats
the first place to look for a reason. I will occasionally find that
disabled and have to enable it which makes the options unghost in the fax
console. I suspect that MSs monthly download of its bad program scan turns
it off. There are so few people using fax anymore that I cant find any
information on this matter. As for the system restore problem that really
doesnt come under the title of this newsgroup so unless requested I wont
elaborate further. I hope this has been made more intelligible to you.
thank you for your time.

You're the one who said you just changed to a new hard drive which means
you just re-installed everything, right? Hardly fits with your claim that
you "never changed anything." The description of your other problem is
equally unintelligible.
--
Russ Valentine
[MVP-Outlook]

I didnt know you could set the default address book as I had never needed
to. I never changed it to Outlook as it has been on here for ages and
never interefered with the windows address book that fax brought up.
Nevertheless I changed it and now its where its supposed to be. Now if I
could figure out what occasionally turns off the telephony service
rendering fax inoperable. Its no trouble to turn it back on but its a
nuisance. That happened even before I moved everything to this new larger
drive. The only other gripe is I lost the System Restore and it sees the
old drive as still the system drive and I cant seem to change it.
Thanks for the fax fix.


Surely you have identified your problem by now. How can you say
"Outlook doesn't matter?"
Windows XP Fax uses whatever address book you have identified as the
default for your operating system. Clearly, you have identified the
wrong address book. If you installed Outlook, it becomes the default
address book service for your operating system. It has no way of
knowing you are not using it until you tell it.
Set correctly the Contact List manager you intend to use in Control
Panel > Internet Options > Programs.
--
Russ Valentine
[MVP-Outlook]
XP pro sp2
The fax software is windows fax console
Outlook version in 2003 even though Im going through the windows fax
console so outlook doesnt even matter; I only use Outlook for the
calendar.
Dont know what a Contact List manager even is. Where the Send a Fax
has the Address Book to pick numbers from it brings up an empty box
with no numbers and no choice of address books to choose from, its an
empty choice box.

You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.
--
Russ Valentine
[MVP-Outlook]
I moved to a bigger drive and now my fax console cant find the
address book. I have to enter the fax numbers manually to send a fax.
The address book is there and all the info is still in it but fax
doesnt see it now. I even uninstalled and reinstalled the fax service
to no avail. Gotta be something in the registry but I cant find it.

 

[r0nbo]

The drive was cloned onto the new one supposedly. The telephony service
issue was there originally so is not involved in the move. If I was going to
totally reinstall XP it would have been easier to get a new computer and
start over from scratch. Until Vista is established this is not going to
happen. Reinstalling all of my stuff would take the rest of my life. Ive
cloned drives before with little trouble but this system restore so far has
eluded me as to fixing it. The restore disk that came with this Dell 8250 is
useless so a reinstall of XP is out of the question.

I would never try to copy "the contents" of an old hard drive onto a new
one and expect it to work correctly. You should install the OS on this hard
drive. The problems you are having such as loss of the System Restore and
address book settings indicate you have a lot of problems with this
installation and likely will have more. Obviously this hard drive has
retained setting for the old one.
Indeed, Fax requires the telephony service, but why yours now fails to
load is anyone's guess. It is probably another manifestation of the way
you migrated to this hard drive. If I were you I'd be looking into the
method used to migrate your operating system. This is not a fax issue.
--
Russ Valentine
[MVP-Outlook]

Yes I installed a bigger hard drive and let the software copy the entire
contents from the old to the new drive. For the most part this worked
fine but I should have done it in Safe Mode as a few things didnt make
the transition probably because they were in use at the time. The only
thing I ended up having to re-install was Office 2003. Now what problem
do you find unintelligible? The telephony service one? Under Services is
one called Telephony. It must be enabled before your fax modem will work.
When the Send a fax and Receive a fax tabs remain ghosted in fax console
thats the first place to look for a reason. I will occasionally find
that disabled and have to enable it which makes the options unghost in
the fax console. I suspect that MSs monthly download of its bad program
scan turns it off. There are so few people using fax anymore that I cant
find any information on this matter. As for the system restore problem
that really doesnt come under the title of this newsgroup so unless
requested I wont elaborate further. I hope this has been made more
intelligible to you. thank you for your time.

You're the one who said you just changed to a new hard drive which means
you just re-installed everything, right? Hardly fits with your claim
that you "never changed anything." The description of your other problem
is equally unintelligible.
--
Russ Valentine
[MVP-Outlook]
I didnt know you could set the default address book as I had never
needed to. I never changed it to Outlook as it has been on here for ages
and never interefered with the windows address book that fax brought up.
Nevertheless I changed it and now its where its supposed to be. Now if I
could figure out what occasionally turns off the telephony service
rendering fax inoperable. Its no trouble to turn it back on but its a
nuisance. That happened even before I moved everything to this new
larger drive. The only other gripe is I lost the System Restore and it
sees the old drive as still the system drive and I cant seem to change
it.
Thanks for the fax fix.


Surely you have identified your problem by now. How can you say
"Outlook doesn't matter?"
Windows XP Fax uses whatever address book you have identified as the
default for your operating system. Clearly, you have identified the
wrong address book. If you installed Outlook, it becomes the default
address book service for your operating system. It has no way of
knowing you are not using it until you tell it.
Set correctly the Contact List manager you intend to use in Control
Panel > Internet Options > Programs.
--
Russ Valentine
[MVP-Outlook]
XP pro sp2
The fax software is windows fax console
Outlook version in 2003 even though Im going through the windows fax
console so outlook doesnt even matter; I only use Outlook for the
calendar.
Dont know what a Contact List manager even is. Where the Send a Fax
has the Address Book to pick numbers from it brings up an empty box
with no numbers and no choice of address books to choose from, its an
empty choice box.

You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.
--
Russ Valentine
[MVP-Outlook]
I moved to a bigger drive and now my fax console cant find the
address book. I have to enter the fax numbers manually to send a
fax. The address book is there and all the info is still in it but
fax doesnt see it now. I even uninstalled and reinstalled the fax
service to no avail. Gotta be something in the registry but I cant
find it.

 

[Russ Valentine [MVP-Outlook]]

Have you contacted the manufacturers of this "cloning" software?
--
Russ Valentine
[MVP-Outlook]

The drive was cloned onto the new one supposedly. The telephony service
issue was there originally so is not involved in the move. If I was going
to totally reinstall XP it would have been easier to get a new computer
and start over from scratch. Until Vista is established this is not going
to happen. Reinstalling all of my stuff would take the rest of my life.
Ive cloned drives before with little trouble but this system restore so
far has eluded me as to fixing it. The restore disk that came with this
Dell 8250 is useless so a reinstall of XP is out of the question.

I would never try to copy "the contents" of an old hard drive onto a new
one and expect it to work correctly. You should install the OS on this
hard drive. The problems you are having such as loss of the System Restore
and address book settings indicate you have a lot of problems with this
installation and likely will have more. Obviously this hard drive has
retained setting for the old one.
Indeed, Fax requires the telephony service, but why yours now fails to
load is anyone's guess. It is probably another manifestation of the way
you migrated to this hard drive. If I were you I'd be looking into the
method used to migrate your operating system. This is not a fax issue.
--
Russ Valentine
[MVP-Outlook]

Yes I installed a bigger hard drive and let the software copy the entire
contents from the old to the new drive. For the most part this worked
fine but I should have done it in Safe Mode as a few things didnt make
the transition probably because they were in use at the time. The only
thing I ended up having to re-install was Office 2003. Now what problem
do you find unintelligible? The telephony service one? Under Services is
one called Telephony. It must be enabled before your fax modem will
work. When the Send a fax and Receive a fax tabs remain ghosted in fax
console thats the first place to look for a reason. I will occasionally
find that disabled and have to enable it which makes the options unghost
in the fax console. I suspect that MSs monthly download of its bad
program scan turns it off. There are so few people using fax anymore
that I cant find any information on this matter. As for the system
restore problem that really doesnt come under the title of this
newsgroup so unless requested I wont elaborate further. I hope this has
been made more intelligible to you. thank you for your time.

You're the one who said you just changed to a new hard drive which
means you just re-installed everything, right? Hardly fits with your
claim that you "never changed anything." The description of your other
problem is equally unintelligible.
--
Russ Valentine
[MVP-Outlook]
I didnt know you could set the default address book as I had never
needed to. I never changed it to Outlook as it has been on here for
ages and never interefered with the windows address book that fax
brought up. Nevertheless I changed it and now its where its supposed to
be. Now if I could figure out what occasionally turns off the telephony
service rendering fax inoperable. Its no trouble to turn it back on but
its a nuisance. That happened even before I moved everything to this
new larger drive. The only other gripe is I lost the System Restore and
it sees the old drive as still the system drive and I cant seem to
change it.
Thanks for the fax fix.


Surely you have identified your problem by now. How can you say
"Outlook doesn't matter?"
Windows XP Fax uses whatever address book you have identified as the
default for your operating system. Clearly, you have identified the
wrong address book. If you installed Outlook, it becomes the default
address book service for your operating system. It has no way of
knowing you are not using it until you tell it.
Set correctly the Contact List manager you intend to use in Control
Panel > Internet Options > Programs.
--
Russ Valentine
[MVP-Outlook]
XP pro sp2
The fax software is windows fax console
Outlook version in 2003 even though Im going through the windows fax
console so outlook doesnt even matter; I only use Outlook for the
calendar.
Dont know what a Contact List manager even is. Where the Send a Fax
has the Address Book to pick numbers from it brings up an empty box
with no numbers and no choice of address books to choose from, its
an empty choice box.

You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.
--
Russ Valentine
[MVP-Outlook]
I moved to a bigger drive and now my fax console cant find the
address book. I have to enter the fax numbers manually to send a
fax. The address book is there and all the info is still in it but
fax doesnt see it now. I even uninstalled and reinstalled the fax
service to no avail. Gotta be something in the registry but I cant
find it.

 

[r0nbo]

Seagate? No its over and done with. It has no bearing on the telephony
service issue anyway.

Have you contacted the manufacturers of this "cloning" software?
--
Russ Valentine
[MVP-Outlook]

The drive was cloned onto the new one supposedly. The telephony service
issue was there originally so is not involved in the move. If I was going
to totally reinstall XP it would have been easier to get a new computer
and start over from scratch. Until Vista is established this is not going
to happen. Reinstalling all of my stuff would take the rest of my life.
Ive cloned drives before with little trouble but this system restore so
far has eluded me as to fixing it. The restore disk that came with this
Dell 8250 is useless so a reinstall of XP is out of the question.

I would never try to copy "the contents" of an old hard drive onto a new
one and expect it to work correctly. You should install the OS on this
hard drive. The problems you are having such as loss of the System
Restore and address book settings indicate you have a lot of problems
with this installation and likely will have more. Obviously this hard
drive has retained setting for the old one.
Indeed, Fax requires the telephony service, but why yours now fails to
load is anyone's guess. It is probably another manifestation of the way
you migrated to this hard drive. If I were you I'd be looking into the
method used to migrate your operating system. This is not a fax issue.
--
Russ Valentine
[MVP-Outlook]
Yes I installed a bigger hard drive and let the software copy the
entire contents from the old to the new drive. For the most part this
worked fine but I should have done it in Safe Mode as a few things
didnt make the transition probably because they were in use at the
time. The only thing I ended up having to re-install was Office 2003.
Now what problem do you find unintelligible? The telephony service one?
Under Services is one called Telephony. It must be enabled before your
fax modem will work. When the Send a fax and Receive a fax tabs remain
ghosted in fax console thats the first place to look for a reason. I
will occasionally find that disabled and have to enable it which makes
the options unghost in the fax console. I suspect that MSs monthly
download of its bad program scan turns it off. There are so few people
using fax anymore that I cant find any information on this matter. As
for the system restore problem that really doesnt come under the title
of this newsgroup so unless requested I wont elaborate further. I hope
this has been made more intelligible to you. thank you for your time.

You're the one who said you just changed to a new hard drive which
means you just re-installed everything, right? Hardly fits with your
claim that you "never changed anything." The description of your other
problem is equally unintelligible.
--
Russ Valentine
[MVP-Outlook]
I didnt know you could set the default address book as I had never
needed to. I never changed it to Outlook as it has been on here for
ages and never interefered with the windows address book that fax
brought up. Nevertheless I changed it and now its where its supposed
to be. Now if I could figure out what occasionally turns off the
telephony service rendering fax inoperable. Its no trouble to turn it
back on but its a nuisance. That happened even before I moved
everything to this new larger drive. The only other gripe is I lost
the System Restore and it sees the old drive as still the system drive
and I cant seem to change it.
Thanks for the fax fix.


Surely you have identified your problem by now. How can you say
"Outlook doesn't matter?"
Windows XP Fax uses whatever address book you have identified as the
default for your operating system. Clearly, you have identified the
wrong address book. If you installed Outlook, it becomes the default
address book service for your operating system. It has no way of
knowing you are not using it until you tell it.
Set correctly the Contact List manager you intend to use in Control
Panel > Internet Options > Programs.
--
Russ Valentine
[MVP-Outlook]
XP pro sp2
The fax software is windows fax console
Outlook version in 2003 even though Im going through the windows
fax console so outlook doesnt even matter; I only use Outlook for
the calendar.
Dont know what a Contact List manager even is. Where the Send a Fax
has the Address Book to pick numbers from it brings up an empty box
with no numbers and no choice of address books to choose from, its
an empty choice box.

You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.
--
Russ Valentine
[MVP-Outlook]
I moved to a bigger drive and now my fax console cant find the
address book. I have to enter the fax numbers manually to send a
fax. The address book is there and all the info is still in it but
fax doesnt see it now. I even uninstalled and reinstalled the fax
service to no avail. Gotta be something in the registry but I cant
find it.

 

[Russ Valentine [MVP-Outlook]]

Have it your way. I see an awful of things not working correctly after your
cloning.
--
Russ Valentine
[MVP-Outlook]

Seagate? No its over and done with. It has no bearing on the telephony
service issue anyway.

Have you contacted the manufacturers of this "cloning" software?
--
Russ Valentine
[MVP-Outlook]

The drive was cloned onto the new one supposedly. The telephony service
issue was there originally so is not involved in the move. If I was
going to totally reinstall XP it would have been easier to get a new
computer and start over from scratch. Until Vista is established this is
not going to happen. Reinstalling all of my stuff would take the rest of
my life. Ive cloned drives before with little trouble but this system
restore so far has eluded me as to fixing it. The restore disk that came
with this Dell 8250 is useless so a reinstall of XP is out of the
question.

I would never try to copy "the contents" of an old hard drive onto a new
one and expect it to work correctly. You should install the OS on this
hard drive. The problems you are having such as loss of the System
Restore and address book settings indicate you have a lot of problems
with this installation and likely will have more. Obviously this hard
drive has retained setting for the old one.
Indeed, Fax requires the telephony service, but why yours now fails to
load is anyone's guess. It is probably another manifestation of the way
you migrated to this hard drive. If I were you I'd be looking into the
method used to migrate your operating system. This is not a fax issue.
--
Russ Valentine
[MVP-Outlook]
Yes I installed a bigger hard drive and let the software copy the
entire contents from the old to the new drive. For the most part this
worked fine but I should have done it in Safe Mode as a few things
didnt make the transition probably because they were in use at the
time. The only thing I ended up having to re-install was Office 2003.
Now what problem do you find unintelligible? The telephony service
one? Under Services is one called Telephony. It must be enabled before
your fax modem will work. When the Send a fax and Receive a fax tabs
remain ghosted in fax console thats the first place to look for a
reason. I will occasionally find that disabled and have to enable it
which makes the options unghost in the fax console. I suspect that MSs
monthly download of its bad program scan turns it off. There are so
few people using fax anymore that I cant find any information on this
matter. As for the system restore problem that really doesnt come
under the title of this newsgroup so unless requested I wont elaborate
further. I hope this has been made more intelligible to you. thank you
for your time.

You're the one who said you just changed to a new hard drive which
means you just re-installed everything, right? Hardly fits with your
claim that you "never changed anything." The description of your
other problem is equally unintelligible.
--
Russ Valentine
[MVP-Outlook]
I didnt know you could set the default address book as I had never
needed to. I never changed it to Outlook as it has been on here for
ages and never interefered with the windows address book that fax
brought up. Nevertheless I changed it and now its where its supposed
to be. Now if I could figure out what occasionally turns off the
telephony service rendering fax inoperable. Its no trouble to turn it
back on but its a nuisance. That happened even before I moved
everything to this new larger drive. The only other gripe is I lost
the System Restore and it sees the old drive as still the system
drive and I cant seem to change it.
Thanks for the fax fix.


Surely you have identified your problem by now. How can you say
"Outlook doesn't matter?"
Windows XP Fax uses whatever address book you have identified as
the default for your operating system. Clearly, you have identified
the wrong address book. If you installed Outlook, it becomes the
default address book service for your operating system. It has no
way of knowing you are not using it until you tell it.
Set correctly the Contact List manager you intend to use in Control
Panel > Internet Options > Programs.
--
Russ Valentine
[MVP-Outlook]
XP pro sp2
The fax software is windows fax console
Outlook version in 2003 even though Im going through the windows
fax console so outlook doesnt even matter; I only use Outlook for
the calendar.
Dont know what a Contact List manager even is. Where the Send a
Fax has the Address Book to pick numbers from it brings up an
empty box with no numbers and no choice of address books to choose
from, its an empty choice box.

message You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.
--
Russ Valentine
[MVP-Outlook]
I moved to a bigger drive and now my fax console cant find the
address book. I have to enter the fax numbers manually to send a
fax. The address book is there and all the info is still in it
but fax doesnt see it now. I even uninstalled and reinstalled the
fax service to no avail. Gotta be something in the registry but I
cant find it.

 

[r0nbo]

Like I said the the telephony service issue problem has been happening for a
year to two so has no connection with the drive addition last month. No more
than I use the fax I gotta think for a minute to recall what I have to do to
fix it when it wont work on occasion.

Have it your way. I see an awful of things not working correctly after
your cloning.
--
Russ Valentine
[MVP-Outlook]

Seagate? No its over and done with. It has no bearing on the telephony
service issue anyway.

Have you contacted the manufacturers of this "cloning" software?
--
Russ Valentine
[MVP-Outlook]
The drive was cloned onto the new one supposedly. The telephony service
issue was there originally so is not involved in the move. If I was
going to totally reinstall XP it would have been easier to get a new
computer and start over from scratch. Until Vista is established this
is not going to happen. Reinstalling all of my stuff would take the
rest of my life. Ive cloned drives before with little trouble but this
system restore so far has eluded me as to fixing it. The restore disk
that came with this Dell 8250 is useless so a reinstall of XP is out of
the question.

I would never try to copy "the contents" of an old hard drive onto a
new one and expect it to work correctly. You should install the OS on
this hard drive. The problems you are having such as loss of the System
Restore and address book settings indicate you have a lot of problems
with this installation and likely will have more. Obviously this hard
drive has retained setting for the old one.
Indeed, Fax requires the telephony service, but why yours now fails to
load is anyone's guess. It is probably another manifestation of the
way you migrated to this hard drive. If I were you I'd be looking into
the method used to migrate your operating system. This is not a fax
issue.
--
Russ Valentine
[MVP-Outlook]
Yes I installed a bigger hard drive and let the software copy the
entire contents from the old to the new drive. For the most part this
worked fine but I should have done it in Safe Mode as a few things
didnt make the transition probably because they were in use at the
time. The only thing I ended up having to re-install was Office 2003.
Now what problem do you find unintelligible? The telephony service
one? Under Services is one called Telephony. It must be enabled
before your fax modem will work. When the Send a fax and Receive a
fax tabs remain ghosted in fax console thats the first place to look
for a reason. I will occasionally find that disabled and have to
enable it which makes the options unghost in the fax console. I
suspect that MSs monthly download of its bad program scan turns it
off. There are so few people using fax anymore that I cant find any
information on this matter. As for the system restore problem that
really doesnt come under the title of this newsgroup so unless
requested I wont elaborate further. I hope this has been made more
intelligible to you. thank you for your time.

You're the one who said you just changed to a new hard drive which
means you just re-installed everything, right? Hardly fits with your
claim that you "never changed anything." The description of your
other problem is equally unintelligible.
--
Russ Valentine
[MVP-Outlook]
I didnt know you could set the default address book as I had never
needed to. I never changed it to Outlook as it has been on here for
ages and never interefered with the windows address book that fax
brought up. Nevertheless I changed it and now its where its supposed
to be. Now if I could figure out what occasionally turns off the
telephony service rendering fax inoperable. Its no trouble to turn
it back on but its a nuisance. That happened even before I moved
everything to this new larger drive. The only other gripe is I lost
the System Restore and it sees the old drive as still the system
drive and I cant seem to change it.
Thanks for the fax fix.


Surely you have identified your problem by now. How can you say
"Outlook doesn't matter?"
Windows XP Fax uses whatever address book you have identified as
the default for your operating system. Clearly, you have
identified the wrong address book. If you installed Outlook, it
becomes the default address book service for your operating
system. It has no way of knowing you are not using it until you
tell it.
Set correctly the Contact List manager you intend to use in
Control Panel > Internet Options > Programs.
--
Russ Valentine
[MVP-Outlook]
XP pro sp2
The fax software is windows fax console
Outlook version in 2003 even though Im going through the windows
fax console so outlook doesnt even matter; I only use Outlook for
the calendar.
Dont know what a Contact List manager even is. Where the Send a
Fax has the Address Book to pick numbers from it brings up an
empty box with no numbers and no choice of address books to
choose from, its an empty choice box.

message You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.
--
Russ Valentine
[MVP-Outlook]
I moved to a bigger drive and now my fax console cant find the
address book. I have to enter the fax numbers manually to send a
fax. The address book is there and all the info is still in it
but fax doesnt see it now. I even uninstalled and reinstalled
the fax service to no avail. Gotta be something in the registry
but I cant find it.

 

[Russ Valentine [MVP-Outlook]]

I see. So you carried this problem over. Have you asked in a telephony
group? You might get some answers there.
--
Russ Valentine
[MVP-Outlook]

Like I said the the telephony service issue problem has been happening for
a year to two so has no connection with the drive addition last month. No
more than I use the fax I gotta think for a minute to recall what I have
to do to fix it when it wont work on occasion.

Have it your way. I see an awful of things not working correctly after
your cloning.
--
Russ Valentine
[MVP-Outlook]

Seagate? No its over and done with. It has no bearing on the telephony
service issue anyway.

Have you contacted the manufacturers of this "cloning" software?
--
Russ Valentine
[MVP-Outlook]
The drive was cloned onto the new one supposedly. The telephony
service issue was there originally so is not involved in the move. If
I was going to totally reinstall XP it would have been easier to get a
new computer and start over from scratch. Until Vista is established
this is not going to happen. Reinstalling all of my stuff would take
the rest of my life. Ive cloned drives before with little trouble but
this system restore so far has eluded me as to fixing it. The restore
disk that came with this Dell 8250 is useless so a reinstall of XP is
out of the question.

I would never try to copy "the contents" of an old hard drive onto a
new one and expect it to work correctly. You should install the OS on
this hard drive. The problems you are having such as loss of the
System Restore and address book settings indicate you have a lot of
problems with this installation and likely will have more. Obviously
this hard drive has retained setting for the old one.
Indeed, Fax requires the telephony service, but why yours now fails
to load is anyone's guess. It is probably another manifestation of
the way you migrated to this hard drive. If I were you I'd be looking
into the method used to migrate your operating system. This is not a
fax issue.
--
Russ Valentine
[MVP-Outlook]
Yes I installed a bigger hard drive and let the software copy the
entire contents from the old to the new drive. For the most part
this worked fine but I should have done it in Safe Mode as a few
things didnt make the transition probably because they were in use
at the time. The only thing I ended up having to re-install was
Office 2003. Now what problem do you find unintelligible? The
telephony service one? Under Services is one called Telephony. It
must be enabled before your fax modem will work. When the Send a fax
and Receive a fax tabs remain ghosted in fax console thats the first
place to look for a reason. I will occasionally find that disabled
and have to enable it which makes the options unghost in the fax
console. I suspect that MSs monthly download of its bad program scan
turns it off. There are so few people using fax anymore that I cant
find any information on this matter. As for the system restore
problem that really doesnt come under the title of this newsgroup so
unless requested I wont elaborate further. I hope this has been made
more intelligible to you. thank you for your time.

You're the one who said you just changed to a new hard drive which
means you just re-installed everything, right? Hardly fits with
your claim that you "never changed anything." The description of
your other problem is equally unintelligible.
--
Russ Valentine
[MVP-Outlook]
I didnt know you could set the default address book as I had never
needed to. I never changed it to Outlook as it has been on here for
ages and never interefered with the windows address book that fax
brought up. Nevertheless I changed it and now its where its
supposed to be. Now if I could figure out what occasionally turns
off the telephony service rendering fax inoperable. Its no trouble
to turn it back on but its a nuisance. That happened even before I
moved everything to this new larger drive. The only other gripe is
I lost the System Restore and it sees the old drive as still the
system drive and I cant seem to change it.
Thanks for the fax fix.


message Surely you have identified your problem by now. How can you say
"Outlook doesn't matter?"
Windows XP Fax uses whatever address book you have identified as
the default for your operating system. Clearly, you have
identified the wrong address book. If you installed Outlook, it
becomes the default address book service for your operating
system. It has no way of knowing you are not using it until you
tell it.
Set correctly the Contact List manager you intend to use in
Control Panel > Internet Options > Programs.
--
Russ Valentine
[MVP-Outlook]
XP pro sp2
The fax software is windows fax console
Outlook version in 2003 even though Im going through the windows
fax console so outlook doesnt even matter; I only use Outlook
for the calendar.
Dont know what a Contact List manager even is. Where the Send a
Fax has the Address Book to pick numbers from it brings up an
empty box with no numbers and no choice of address books to
choose from, its an empty choice box.

message You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.
--
Russ Valentine
[MVP-Outlook]
I moved to a bigger drive and now my fax console cant find the
address book. I have to enter the fax numbers manually to send
a fax. The address book is there and all the info is still in
it but fax doesnt see it now. I even uninstalled and
reinstalled the fax service to no avail. Gotta be something in
the registry but I cant find it.

 

[r0nbo]

If I could find any such group I would be ecstatic to ask there. As it
concerns the ability to fax I thought this might be a good place to start.
Perhaps a new thread is in order.

I see. So you carried this problem over. Have you asked in a telephony
group? You might get some answers there.
--
Russ Valentine
[MVP-Outlook]

Like I said the the telephony service issue problem has been happening
for a year to two so has no connection with the drive addition last
month. No more than I use the fax I gotta think for a minute to recall
what I have to do to fix it when it wont work on occasion.

Have it your way. I see an awful of things not working correctly after
your cloning.
--
Russ Valentine
[MVP-Outlook]
Seagate? No its over and done with. It has no bearing on the telephony
service issue anyway.

Have you contacted the manufacturers of this "cloning" software?
--
Russ Valentine
[MVP-Outlook]
The drive was cloned onto the new one supposedly. The telephony
service issue was there originally so is not involved in the move. If
I was going to totally reinstall XP it would have been easier to get
a new computer and start over from scratch. Until Vista is
established this is not going to happen. Reinstalling all of my stuff
would take the rest of my life. Ive cloned drives before with little
trouble but this system restore so far has eluded me as to fixing it.
The restore disk that came with this Dell 8250 is useless so a
reinstall of XP is out of the question.

I would never try to copy "the contents" of an old hard drive onto a
new one and expect it to work correctly. You should install the OS on
this hard drive. The problems you are having such as loss of the
System Restore and address book settings indicate you have a lot of
problems with this installation and likely will have more. Obviously
this hard drive has retained setting for the old one.
Indeed, Fax requires the telephony service, but why yours now fails
to load is anyone's guess. It is probably another manifestation of
the way you migrated to this hard drive. If I were you I'd be
looking into the method used to migrate your operating system. This
is not a fax issue.
--
Russ Valentine
[MVP-Outlook]
Yes I installed a bigger hard drive and let the software copy the
entire contents from the old to the new drive. For the most part
this worked fine but I should have done it in Safe Mode as a few
things didnt make the transition probably because they were in use
at the time. The only thing I ended up having to re-install was
Office 2003. Now what problem do you find unintelligible? The
telephony service one? Under Services is one called Telephony. It
must be enabled before your fax modem will work. When the Send a
fax and Receive a fax tabs remain ghosted in fax console thats the
first place to look for a reason. I will occasionally find that
disabled and have to enable it which makes the options unghost in
the fax console. I suspect that MSs monthly download of its bad
program scan turns it off. There are so few people using fax
anymore that I cant find any information on this matter. As for the
system restore problem that really doesnt come under the title of
this newsgroup so unless requested I wont elaborate further. I hope
this has been made more intelligible to you. thank you for your
time.

You're the one who said you just changed to a new hard drive which
means you just re-installed everything, right? Hardly fits with
your claim that you "never changed anything." The description of
your other problem is equally unintelligible.
--
Russ Valentine
[MVP-Outlook]
I didnt know you could set the default address book as I had never
needed to. I never changed it to Outlook as it has been on here
for ages and never interefered with the windows address book that
fax brought up. Nevertheless I changed it and now its where its
supposed to be. Now if I could figure out what occasionally turns
off the telephony service rendering fax inoperable. Its no trouble
to turn it back on but its a nuisance. That happened even before I
moved everything to this new larger drive. The only other gripe is
I lost the System Restore and it sees the old drive as still the
system drive and I cant seem to change it.
Thanks for the fax fix.


message
Surely you have identified your problem by now. How can you say
"Outlook doesn't matter?"
Windows XP Fax uses whatever address book you have identified as
the default for your operating system. Clearly, you have
identified the wrong address book. If you installed Outlook, it
becomes the default address book service for your operating
system. It has no way of knowing you are not using it until you
tell it.
Set correctly the Contact List manager you intend to use in
Control Panel > Internet Options > Programs.
--
Russ Valentine
[MVP-Outlook]
XP pro sp2
The fax software is windows fax console
Outlook version in 2003 even though Im going through the
windows fax console so outlook doesnt even matter; I only use
Outlook for the calendar.
Dont know what a Contact List manager even is. Where the Send a
Fax has the Address Book to pick numbers from it brings up an
empty box with no numbers and no choice of address books to
choose from, its an empty choice box.

message You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.
--
Russ Valentine
[MVP-Outlook]
I moved to a bigger drive and now my fax console cant find the
address book. I have to enter the fax numbers manually to send
a fax. The address book is there and all the info is still in
it but fax doesnt see it now. I even uninstalled and
reinstalled the fax service to no avail. Gotta be something in
the registry but I cant find it.

 

[Russ Valentine [MVP-Outlook]]

Did they remove the telephony group again? They used to have one. You'll
still get an answer quicker in one of the OS groups than here. I've never
seen issue this posted here.
--
Russ Valentine
[MVP-Outlook]

If I could find any such group I would be ecstatic to ask there. As it
concerns the ability to fax I thought this might be a good place to start.
Perhaps a new thread is in order.

I see. So you carried this problem over. Have you asked in a telephony
group? You might get some answers there.
--
Russ Valentine
[MVP-Outlook]

Like I said the the telephony service issue problem has been happening
for a year to two so has no connection with the drive addition last
month. No more than I use the fax I gotta think for a minute to recall
what I have to do to fix it when it wont work on occasion.

Have it your way. I see an awful of things not working correctly after
your cloning.
--
Russ Valentine
[MVP-Outlook]
Seagate? No its over and done with. It has no bearing on the telephony
service issue anyway.

Have you contacted the manufacturers of this "cloning" software?
--
Russ Valentine
[MVP-Outlook]
The drive was cloned onto the new one supposedly. The telephony
service issue was there originally so is not involved in the move.
If I was going to totally reinstall XP it would have been easier to
get a new computer and start over from scratch. Until Vista is
established this is not going to happen. Reinstalling all of my
stuff would take the rest of my life. Ive cloned drives before with
little trouble but this system restore so far has eluded me as to
fixing it. The restore disk that came with this Dell 8250 is useless
so a reinstall of XP is out of the question.

I would never try to copy "the contents" of an old hard drive onto a
new one and expect it to work correctly. You should install the OS
on this hard drive. The problems you are having such as loss of the
System Restore and address book settings indicate you have a lot of
problems with this installation and likely will have more. Obviously
this hard drive has retained setting for the old one.
Indeed, Fax requires the telephony service, but why yours now fails
to load is anyone's guess. It is probably another manifestation of
the way you migrated to this hard drive. If I were you I'd be
looking into the method used to migrate your operating system. This
is not a fax issue.
--
Russ Valentine
[MVP-Outlook]
Yes I installed a bigger hard drive and let the software copy the
entire contents from the old to the new drive. For the most part
this worked fine but I should have done it in Safe Mode as a few
things didnt make the transition probably because they were in use
at the time. The only thing I ended up having to re-install was
Office 2003. Now what problem do you find unintelligible? The
telephony service one? Under Services is one called Telephony. It
must be enabled before your fax modem will work. When the Send a
fax and Receive a fax tabs remain ghosted in fax console thats the
first place to look for a reason. I will occasionally find that
disabled and have to enable it which makes the options unghost in
the fax console. I suspect that MSs monthly download of its bad
program scan turns it off. There are so few people using fax
anymore that I cant find any information on this matter. As for
the system restore problem that really doesnt come under the title
of this newsgroup so unless requested I wont elaborate further. I
hope this has been made more intelligible to you. thank you for
your time.

message You're the one who said you just changed to a new hard drive
which means you just re-installed everything, right? Hardly fits
with your claim that you "never changed anything." The
description of your other problem is equally unintelligible.
--
Russ Valentine
[MVP-Outlook]
I didnt know you could set the default address book as I had
never needed to. I never changed it to Outlook as it has been on
here for ages and never interefered with the windows address book
that fax brought up. Nevertheless I changed it and now its where
its supposed to be. Now if I could figure out what occasionally
turns off the telephony service rendering fax inoperable. Its no
trouble to turn it back on but its a nuisance. That happened even
before I moved everything to this new larger drive. The only
other gripe is I lost the System Restore and it sees the old
drive as still the system drive and I cant seem to change it.
Thanks for the fax fix.


message
Surely you have identified your problem by now. How can you say
"Outlook doesn't matter?"
Windows XP Fax uses whatever address book you have identified
as the default for your operating system. Clearly, you have
identified the wrong address book. If you installed Outlook, it
becomes the default address book service for your operating
system. It has no way of knowing you are not using it until you
tell it.
Set correctly the Contact List manager you intend to use in
Control Panel > Internet Options > Programs.
--
Russ Valentine
[MVP-Outlook]
XP pro sp2
The fax software is windows fax console
Outlook version in 2003 even though Im going through the
windows fax console so outlook doesnt even matter; I only use
Outlook for the calendar.
Dont know what a Contact List manager even is. Where the Send
a Fax has the Address Book to pick numbers from it brings up
an empty box with no numbers and no choice of address books to
choose from, its an empty choice box.

message You provided no information.
State Fax software.
State Outlook version.
State default Contact List manager for operating system.
--
Russ Valentine
[MVP-Outlook]
I moved to a bigger drive and now my fax console cant find
the address book. I have to enter the fax numbers manually to
send a fax. The address book is there and all the info is
still in it but fax doesnt see it now. I even uninstalled and
reinstalled the fax service to no avail. Gotta be something
in the registry but I cant find it.