Fax Calling Card

  • Thread starter Thread starter Bob Price
  • Start date Start date
B

Bob Price

I was having a difficult time setting up fax to use a
calling card and read online that there is a known problem
with that (Microsoft Knowledge Base Article - 239888).

CAUSE
Calling card settings are part of the per-user settings.
The Fax service, by default, runs under the System
account, so per-user settings are not available to it.
RESOLUTION
To use calling card settings, set the appropriate calling
card settings for an administrator, and configure the Fax
service to run under that administrator account.

To configure the Fax service to run under a user's
account:
Click Start, point to Settings, and then click Control
Panel.
Click Administrative Tools.
Double-click Services.
Right-click Fax Service, and then click Properties.
Click the Log On tab.
Click This Account.
Add a local account name with administrator rights. This
changes the Fax service from running in the default local
System account to an administrator account with access to
the per-user settings.
Click OK.

MY PROBLEM: I don't understand "Add a local account". Is
that as a user or as administrator, and it does work as
long as I am signed on as administrator, but not when I
log on as a user.

ALSO: they wrote MORE INFORMATION
For additional information about the logon account, click
Start, click Help, click the Index tab, type fax service
management, and then double-click the "Logon account"
topic.

There is no "Logon account" to double-click on.
Thanx,
Bob
 
As you figured it out in the kb article, " Add a local account name with
administrator rights." should read as "give/enter a local account with
administrator rights"

In short the steps are
1. Create a local admin account, Say FaxUser
2. Goto Phone and Modem configurations, Configure calling card for that
user
3. In the fax services page (mentioned below), enter the FaxUser
account and password

When you logged in as non admin user, does fax service starts and sends fax?
--
Loganatr [MSFT]
Microsoft Printing, Imaging and Fax Team
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