fault and solution finding

  • Thread starter Thread starter mich
  • Start date Start date
M

mich

am complete novice at computers
my keyboard button used for adding the `at` in a web
address wont work only shows hyphon. have tried other
keyboards and yes i am using the shift key. was told might
have problem with hard drive and that i should uninstal
and then re-instal, does this sound correct if so how do i
do this,do i need a disk
 
Doesn't sound like a hard drive problem to me but I guess
anything's possible...

I would go to Control Panel, set to Classic View, go to
Keyboard, Hardware tab and make sure that it's listed
correctly under Devices. If so hit the Troubleshoot
button and go through the Help & Support wizard, it'll
help (maybe) resolve the issue.

Good Luck !
 
Try check the keyboard layout you have chosen in the Regional and Language setting
Also check for any apps/spywares/trojan that may mapped the @ key to - key

Pete


----- MGGP wrote: ----

Doesn't sound like a hard drive problem to me but I guess
anything's possible..

I would go to Control Panel, set to Classic View, go to
Keyboard, Hardware tab and make sure that it's listed
correctly under Devices. If so hit the Troubleshoot
button and go through the Help & Support wizard, it'll
help (maybe) resolve the issue

Good Luck
 
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