G
Guest
Help please: Have a Dell laptop with XP installed. Everything is fine until
Norton antivirus is renewed...right after renewal complete, now the computer
blips fatal error and shuts down. Nothing works until we do a complete
system restore - wiping out and reinstalling xp (now up to a daily
requirement). Just before Norton was renewed, a virus was found and norton
'isolated' it, then requested to be renewed. Dell does not ship with the
windows cd, it is installed on the computer hard drive. I am not sure
whether to uninstall norton or do we have another issue here???
Norton antivirus is renewed...right after renewal complete, now the computer
blips fatal error and shuts down. Nothing works until we do a complete
system restore - wiping out and reinstalling xp (now up to a daily
requirement). Just before Norton was renewed, a virus was found and norton
'isolated' it, then requested to be renewed. Dell does not ship with the
windows cd, it is installed on the computer hard drive. I am not sure
whether to uninstall norton or do we have another issue here???