fatal error message

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Running Windows XP Home edition. On start up the machine boots to the
desktop where I immediately receive an error stating that winlogon.exe cannot
start. Options are to click ok for debug or cancel. No matter which option
is chosen, the screen almost immediately black with the error message
C000021a fatal system error etc., etc. etc. Have not recently added any new
hardware or software, but am not sure about any software updates. Any help
correcting this problem would be appreciated. Thanks
 
That can be a difficult error to troubleshoot, you need a good level of
technical skills to handle the job. Here is an article to help you:

How to troubleshoot a "STOP 0xC000021A" error
http://support.microsoft.com/kb/156669/en-us

I think you should try to boot the computer to the Last Known Good
Configuration and if that fails do an In-place upgrade.

John
 
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