floppybootstomp said:
Maybe I'm used to be being spoilt by Overclockers - always arrives the next day.
I'm sure that when I've ordered from Scan before the goods have been shipped quicker.
A correction as well, I ordered the goods on Friday evening, not Saturday, as I thought.
It's now Wednesday and still no sign of them. Yesterday I checked my credit card statement on line and they've taken the money. I wonder if I can cancel the order?
I forgot to mention this, but I phoned Scan on Thursday and cancelled the order.
I got straight through on the phone, they were very understanding and very helpful.
They cancelled the order right away and e-mailed me to confirm.
I have yet to receive a credit card refund but I'm optimistic, I'll let you all know.
Their reason for late supply was that one component was out of stock and the lady I spoke to was most surprised and apologetic I hadn't received an e-mail letting me know they were out of stock.
Hmm, me a little bit cynical about that but at least I got straight through on the phone and they identified my order from ref number straight away, that counts for a lot in my book.
I'm not pro Scan, btw, they just happened to be one of the few stocking the particular parts I wanted, but I have to say that was quite painless (assuming my CC refund goes Ok).
And Potguy, you're right, I overlooked Crucial Uk, they must be the absolute best at quick delivery.