Family Discount Ordering Trouble (Resolution)

  • Thread starter Thread starter Jane C
  • Start date Start date
J

Jane C

Copying this here for information.


---- Original Message -----
From: Doug Hite (MSFT)
Newsgroups: microsoft.public.windows.vista.installation_setup
Sent: Friday, February 02, 2007 10:59 AM
Subject: Re: Family Discount Ordering Trouble (Resolution)


Hi Eveyrone. I finally got an answer. From what I have been told:

The Vista Family Discount (VFD) team has found the problem with the product
keys. Turns out they are not Vista Keys. The VFD team is working on a fix
and will email out new keys to everyone with in 4-5 days.

If your key does not work; odds are its one of the bad ones. If you do not
hear back from the VFD team with a new key next week; I would send them an
email or call:

email: (e-mail address removed)
Phone: 1-800-835-0663

I hope this helps!
Thanks and sorry for any issues...
-Doug
 
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