Failure to print

  • Thread starter Thread starter Frank C
  • Start date Start date
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Frank C

Hi,
I can no longer send files to the printer.
They get stuck in the queue with a status of blank.
The printer is shared on a local network.
I re-installed the driver. That did not fix the problem.
Does anyone have a suggestion?
Thanks

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Frank C
Dell Inspiron 530S
Win Vista Ultimate 64 bit SP1
Dell studio laptop
Win Vista Ultimate 64 bit SP1
HP Photosmart D7260
 
Make sure that the network printer is set to the default printer since it
looks like the default printer may be going to the network printer via
another PC on your network which is not turned on.
 
This can be a difficult problem to solve in both WinXP and Vista. Printers
disappear from the network for no obvious reason when nothing has changed on
the network otherwise.
Sometimes the only solution, and it may not work, is to start from scratch.
Unplug the printer from the network and uninstall the printing software.
Reboot and go through the printer driver reinstall and printer discovery
routine.
It is not impossible that the network hardware in the printer has gone bad.
 
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