Failure to logon/retrieve files

  • Thread starter Thread starter Bernie Deitrick
  • Start date Start date
B

Bernie Deitrick

Hello all,

Normally, when I start FP2002, my username/password box pops up. This morning, nothing came up. When I used Files | Recent
Webs.... and selected my website, I get the message "Opening http://www....org Web" on the status bar, which is the correct web
site, but FP just freezes. I'm able to access my files using an FTP program, and I can load my web in IE, so the server is up.

Thanks,
Bernie
Excel MVP
 
Hi Bernie,

Have you check with your ISP / WPP ?
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Bernie Deitrick said:
Hello all,

Normally, when I start FP2002, my username/password box pops up. This
Click to expand...
morning, nothing came up. When I used Files | Recent
Webs.... and selected my website, I get the message "Opening
Click to expand...
http://www....org Web" on the status bar, which is the correct web
site, but FP just freezes. I'm able to access my files using an FTP
Click to expand...
program, and I can load my web in IE, so the server is up.
 
Mike,

Everything works fine through FTP - I just can't connect using FP. The connection simply times out.

Bernie
Excel MVP
 
Okay but FTP is not using the same authentication system that is being used
by FP. Contact your ISP / WPP as it sounds like the server extension may be
"hosed"
 
Mike,

Ahhh. Will do.

Thanks again.
If you ever need any Excel help, you know where to find me...

Bernie
Excel MVP
 
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