failure to display some graphics

[doug]

After uninstalling Zone Alarm (a recommended action) I
could no longer bring up certain graphic items. As one
example, The New York times classic puzzle will no longer
appear. Instead, I get a little box with symbol in the
upper left corner of the screen. Another example: when I
go to the US Time Clock at
http://nist.time.gov/timezone.cgi?Pacific/d/-8/java,
the clock no longer appears. Instead, I get the little
box with some sort of symbol, again in the upper left
corner. I suspect that Zone Alarm wiped out a function,
but have no clue what it could be. I'm using Windows XP,
installed by Dell at the factory. The Dell techs have
been unable to recommend a solution. Can anyone help?

Thanks,

D. Ramsey

 

[Lola]

I am experiencing the same problem. I had installed
automatic updates by microsoft. It seemed that is when it
started happening. It is odd that you mention zonealarm.
I had not uninstalled the product, but with some strange
errors with windows and the updates were for security I
upgraded to zonealarm pro. I have sent microsoft support
and email about this. The site that I can not visit is
the pepsi billions. I can not enter the codes anymore. If
you find out anything please let me know.

 

[Doug]

I'll be happy to share whatever information I come up
with. I'd appreciate your doing the same.

DR

 

[Debbie]

Try clearing your cache >> Tools-->Internet Options--

Delete Files. Close the window, then open a new one and

see if it works.

 

[Sandi Hardmeier]

After uninstalling Zone Alarm (a recommended action) I
could no longer bring up certain graphic items. As one
example, The New York times classic puzzle will no longer
appear. Instead, I get a little box with symbol in the
upper left corner of the screen. Another example: when I
go to the US Time Clock at
http://nist.time.gov/timezone.cgi?Pacific/d/-8/java,
the clock no longer appears. Instead, I get the little
box with some sort of symbol, again in the upper left
corner. I suspect that Zone Alarm wiped out a function,
but have no clue what it could be. I'm using Windows XP,
installed by Dell at the factory. The Dell techs have
been unable to recommend a solution. Can anyone help?

It sounds like you have a problem with your java install. Check out
the URL below for a possible fix:

http://www.mvps.org/inetexplorer/answers_9.htm#java2

Sandi Hardmeier
Microsoft MVP since 1999
www.mvps.org/inetexplorer