G
Guest
Hello, I have an HP Pavilion 520c that runs on Windows XP. It has a CD-RW
drive and a DVD drive. Recently, I have experienced a problem with the DVD
drive. When I insert a random DVD, the light on the DVD drive flashes with a
green light for about 15 seconds, which is more than normal...at the same
time, the arrow shows a disc icon next to it and that happens like 2 times
during the 15 second period...at other times, when I go to My Computer, the
DVD drive icon disappears and it is only when I reboot that it
reappears...when all this happens, the DVD is not read.
I have checked all of my DVDs and they are in perfect condition. If I am
fortunate enough, it will read one unexpectedly and I am able to play it
fine. The status of the device says that it is working properly, so I do not
know what the problem is.
Any help would be appreciated, thanks.
drive and a DVD drive. Recently, I have experienced a problem with the DVD
drive. When I insert a random DVD, the light on the DVD drive flashes with a
green light for about 15 seconds, which is more than normal...at the same
time, the arrow shows a disc icon next to it and that happens like 2 times
during the 15 second period...at other times, when I go to My Computer, the
DVD drive icon disappears and it is only when I reboot that it
reappears...when all this happens, the DVD is not read.
I have checked all of my DVDs and they are in perfect condition. If I am
fortunate enough, it will read one unexpectedly and I am able to play it
fine. The status of the device says that it is working properly, so I do not
know what the problem is.
Any help would be appreciated, thanks.